Corporate Trainer - San Diego, CA (In Office)

California Bank & Trust • San Diego, CA

12h • Onsite

About The Position

Zions Bancorporation is seeking a Trainer to lead new employees towards successful integration into their enterprise job functions. Trainers are instrumental in building and educating a team of intelligent contributors who can add value to our clients’ businesses and build deep roots in the communities we serve.

Requirements

• Requires a high school degree and 2+ years of experience in training methods and practices, writing, communications development or other directly related experience.
• A combination of education and experience may meet qualifications.
• Working knowledge of training techniques, practices and methodology.
• Knowledge of organizational learning, training programs, employee training, and facilitation.
• Strong customer service, problem solving, analysis and communication skills, both written and verbal.
• Solid presentation and people skills.
• Must have good understanding of technology, time management and effective communication skills, both verbal and written.
• Ability to conduct and facilitate training courses.
• Ability to evaluate, track and analyze training effectiveness.

Nice To Haves

• Some college and experience in course development preferred.
• Banking background preferred.
• Solid knowledge and/or hands on experience with bank teller and new accounts procedures.

Responsibilities

• Facilitates in-person and virtual training for primarily retail banking roles, including onboarding, systems, products, and sales.
• Maintains an understanding of bank priorities and applies that insight to ensure training delivery is relevant and aligned to business needs.
• Coordinates training logistics, including scheduling, materials, equipment, and related resources.
• Partners with managers to support consistent and high-quality onboarding experiences for new employees.
• Supports evaluation of onboarding and training effectiveness and provides feedback for continuous improvement.
• Tracks, measures, and evaluates the progress and performance of those participating in training courses.
• Develops subject matter expertise and provides recommendations for curriculum updates, including identifying needed changes to policies and procedures.
• Builds and maintains strong working relationships with internal partners through clear and timely communication.
• Other duties as assigned.

Benefits

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
• Employee Ambassador preferred banking products

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED