Corporate Security Specialist

Cetera•Dallas, TX

1d•Hybrid

About The Position

The Corporate Security Specialist supports the administration, operation, and continuous improvement of the company's physical security, access management, security technology, and life safety programs across multiple office locations. The role helps protect people, facilities, and business operations while supporting security technologies, enterprise programs, organizational resilience, and workplace safety. It requires customer service, technical troubleshooting, analytical thinking, and problem-solving skills. This is a hybrid role based in Dallas, Texas, with a consistent in-office schedule on Mondays, Tuesdays, and the first and third Fridays. The specialist administers physical access and security systems, coordinates vendors and stakeholders, supports investigations and incident response, and assists with emergency preparedness and business continuity activities.

Requirements

High school diploma or equivalent.
Experience administering physical access control, video surveillance, visitor management, alarm monitoring, or related security systems.
Experience supporting investigations, incident response, and case documentation.
Strong analytical, problem-solving, organizational, and communication skills.
Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, and Teams.
Ability to respond to workplace emergencies and critical incidents.
Ability to obtain and maintain instructor certifications in Workplace Violence Prevention, CPR/AED, First Aid, and Bleeding Control training programs.
Ability to travel occasionally.

Nice To Haves

Associate's or Bachelor's degree in Criminal Justice, Security Management, Homeland Security, Emergency Management, Intelligence Studies, or a related field.
Experience supporting security operations across multiple office locations.
Experience with access control, video management, visitor management, incident management, and mass notification systems.
Experience supporting business continuity, emergency preparedness, crisis management, or disaster recovery programs.
Experience conducting security assessments, audits, and risk evaluations.
Working knowledge of IP-based security devices, network connectivity concepts, and security system integrations sufficient to coordinate effectively with Information Technology teams and external vendors.

Responsibilities

Administer physical access control, video surveillance, visitor management, alarm, intercom, and related security systems.
Manage badge issuance, access provisioning and modifications, suspensions, deactivations, schedules, permissions, and system programming.
Conduct access reviews, audits, and certification activities to ensure appropriate access rights and compliance with company policies.
Troubleshoot security system issues and coordinate resolution with internal stakeholders and external vendors.
Maintain system configurations, inventories, records, and documentation.
Support security system testing, maintenance, upgrades, integrations, and technology deployments.
Support office openings, closures, relocations, acquisitions, and other security-related initiatives.
Support implementation, enhancement, and administration of security technologies and related business processes.
Coordinate with vendors and business partners on system deployments, integrations, and continuous improvement efforts.
Assist with troubleshooting network-connected security devices and communicate about connectivity and system performance issues.
Develop and maintain operational metrics, reporting, records, and program documentation.
Participate in security assessments, audits, and program reviews.
Coordinate with security vendors, service providers, building management, and business partners.
Track maintenance activities, service requests, project deliverables, and corrective actions.
Provide security-related support and guidance to associates, managers, office representatives, and other stakeholders.
Monitor vendor performance and assist with issue resolution.
Respond to and document security incidents, emergencies, and workplace concerns.
Conduct investigations involving access activity, policy violations, workplace misconduct, threats, property loss, and other security-related matters.
Review access control records, surveillance footage, open-source information, and other available information to support investigations and threat assessments.
Assist with workplace violence prevention, threat assessment, and protective intelligence activities.
Support mass notification, emergency preparedness, workplace violence prevention, business continuity, and life safety programs.
Participate in emergency response activities, drills, exercises, and training initiatives.
Assist with emergency communications and incident notifications.
Support organizational preparedness and resilience initiatives.