Corporate Security Operations (Senior) Manager
About The Position
Whatnot's Corporate Security team is looking for an experienced security operations leader to own the physical safety of our people — across offices, live events, and the field. This role lives in both the strategic and tactical worlds. Half the job is program-building: developing the frameworks, playbooks, and vendor standards that scale with a fast-growing company. The other half is being the person our teams rely on when the stakes are high — a flagship seller event in a new city, a sensitive field engagement, a crisis developing overseas. You need to be equally comfortable writing the playbook on Monday and executing it on Friday. You'll partner daily with Workplace, People, Marketing, and Category teams, and manage a network of third-party vendors across our global and growing portfolio. The role reports into Corporate Security and sits at the intersection of operational rigor and strategic program growth.
Requirements
- 10+ years of physical security experience
- 10+ years of experience in corporate security operations, with extensive depth in the multi-office environment pillar and solid experience in the events/field security pillar
- A track record of managing external vendors to high standards and running cross-functional partnerships without friction
- You must know what "good" looks like and how to build toward it in a fast-moving organization
- You are at your best when the environment is fast-moving and the playbook doesn't exist yet — you spot what needs fixing, scope it, and get to work
- You communicate in plain language that non-security stakeholders can act on
- You are willing to work in office 2-3 days a week and travel at least 25% of your time
Nice To Haves
- Experience in high-growth tech companies, marketplaces, or live-event businesses
- International office or event security experience
- Hands-on experience with global travel security programs
Responsibilities
- Own the security standard across all Whatnot global office locations
- Manage third-party guard vendors to performance expectations you will define — not just oversight, but accountability
- Partner with Workplace on emergency response programs
- Be the person with the plan when something goes wrong at one of our sites
- Develop repeatable security playbooks for events ranging from intimate seller meetups to large-scale live activations
- Conduct advance site assessments (in-person or virtual) and implement appropriate security measures
- Serve as the on-the-ground security lead at high-visibility activations, managing vendors in real time
- Assess and mitigate risk for seller engagements, category activations, and community-based initiatives
- Build training and incident response protocols for Category and Community team members working in non-traditional environments: retail floors, warehouses, private residences, etc
- Assist in the initial design and oversight of Whatnot’s travel security framework supporting domestic and international travel
- Support response coordination for travel-related incidents and crises as needed
Benefits
- Generous Holiday and Time off Policy
- Health Insurance options including Medical, Dental, Vision
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
- Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
- Monthly allowance to dogfood the app
- 16 weeks of paid parental leave + one month gradual return to work company leave allowances run concurrently with country leave requirements which take precedence.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
