Corporate Sales & Support Specialist
Technology for Energy Corporation•Knoxville, TN
•Hybrid
About The Position
The Corporate Sales & Support Specialist plays a key role and blends consultative sales with hands-on technical expertise. This position partners closely with clients, operators, OEMs, and all other product experts to understand requirements, provide solutions, and guide customers through the decision-making process.
Requirements
- Strong troubleshooting skills and ability to interpret diagnostic data
- Excellent communication and presentation skills
- Strong ability to explain technical concepts to maintenance personnel and decision makers
- Willingness to work extended hours as needed
- Valid driver’s license
- Valid passport, or willingness to acquire one
Nice To Haves
- A&P certification or equivalent aircraft maintenance experience (military or civilian)
- Proven sales experience or demonstrated success in customer facing technical/sales roles
- Practical experience with vibration analysis, fixed wing dynamic balancing and/or helicopter track and balance, metallurgy, materials testing, or nuclear plant I&C
- CRM experience and proficiency with Microsoft Office Suite
Responsibilities
- Identifies and qualifies leads with MROs, flight departments, OEMs, operators, and customers across all TEC products
- Develops quotes and proposals, and closes equipment and service sales
- Determines areas for existing customers to add to existing equipment or upgrade to new equipment based on new needs
- Provides technical onboarding, configuration, troubleshooting, and application guidance for sold equipment
- Escalates complex issues to Engineering as needed
- Delivers hands-on and/or classroom training via customer site, in TEC facility, or virtually for customer teams on equipment operation, data interpretation (as related to equipment usage), and best practices
- Advises customers on how to integrate diagnostic tools into workflows and interpret data to inform decisions
- Produces clear technical and application notes, training materials, and other documents as assigned
- Conducts onsite and remote demos of TEC products and services
- Travels to industry trade shows and customer sites for training and technical support as needed
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
