Corporate Sales Administrative Officer
About The Position
Become an integral part of the Corporate Sales Department by supporting and enhancing client-specific administrative processes. The Corporate division is a key growth driver, representing 30% of US annual revenue and a strategic focus for the next 5 years. Management is investing in this team with new tools and resources to capture significant commercial opportunities. You’ll be the backbone of the Corporate Sales team, ensuring smooth administrative operations, accurate order processing, and excellent client service. Your expertise in Salesforce, Gourmet, and the Corporate Catalog will help drive efficiency and support the division’s ambitious growth targets.
Requirements
- 3 years’ sales experience, preferably B2B or relevant brand experience
- At least two years of experience in accounts receivable
- Professional written and verbal communication skills
- Experience with ERP system and Salesforce CRM is a plus
- Easily adaptable and willingness to learn
- Understanding a team mentality and support
- Resourcefulness and seeking solutions
- Ability to be trained on Gourmet (ERP) and Salesforce (CRM)
- Knowledge and comfort with the brand, corporate catalog and culture
- Follow processes in place
- Desire to grow in set role with the intent to master the initial responsibilities
Nice To Haves
- Experience with Salesforce
- Experience with Gourmet (ERP)
- Experience with the Corporate Catalog
Responsibilities
- Become fully proficient in Salesforce (CRM), Gourmet (ERP), and the Corporate Catalog.
- Create new client profiles (companies & contacts) and manage opportunities and maintain the database in Salesforce.
- Confirm and locate inventory, create quotes and invoices, and process multi-address orders in ERP Gourmet.
- Create corporate client quotes and manage multi-address orders using established processes and respond promptly to incoming client calls and emails inquiries.
- Respond to Supply Chain Team queries about upcoming orders to ensure smooth processing.
- Proactively manage replenishment orders a week in advance for large clients.
- Provide production and supply chain teams with forecasts a week before shipment.
- Prepare and process invoices for both new and recurring clients.
- Handle order preparation, shipment, invoicing, and shipment confirmations for regular clients.
- Coordinate with the Corporate Team to review and assign responsibilities as needed.
- Support the Corporate Sales Team in the dunning (collections) process.
- Contact clients with overdue invoices.
- Update the Corporate Team’s tracker with monthly goals, delivered orders, and future orders.
- Maintain and update Salesforce and Gourmet databases, including new contacts.
- Analyze aging balances and dunning reports; follow up as needed.
- Invoice current orders through various channels.
- Prepare commercial invoices for international orders.
- Reconcile payments with the US accounting manager and HQ finance team.
- Participate in training and collaborate on aging reports.
- Assist with Salesforce and Gourmet maintenance as requested.
- Travel to off-site locations for client meetings and to support corporate events, activations, and pop-ups.
- Be available for occasional weekends/evenings for trade/vendor shows or customer events.
- Assist at the boutique level if operational or sales needs arise.
Benefits
- Health benefits
- Dental benefits
- Vision benefits
- Paid Time Off
- 401k
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
