Receptionist - Melbourne CBD

Compass Group

3d•Onsite

About The Position

We currently have a role available for a Corporate Receptionist who will be responsible for providing a professional, polite, and efficient reception service. Along with day-to-day reception operations, you will assist with service of the meeting rooms according to business demands.

Requirements

Concierge and/or reception experience in a corporate head office or high-end hotel (2+ years)
Natural with meeting and engaging a wide range of people; and able to form genuine rapport and meaningful relationships
Exceptional attention to detail and a high standard of presentation
Friendly and professional telephone manner
The ability to work in a dynamic, fast paced environment, whilst maintaining composure and delivering outcomes of the highest quality
Exceptional customer service skills and an excellent communicator
Discreet, ethical and committed to maintaining a high degree of confidentiality

Responsibilities

Create a warm, welcoming first impression by greeting visitors, managing sign-ins, and handling calls
Keep front-of-house areas looking professional and flag anything that needs attention
Support facilities by coordinating cleaning and maintenance and checking shared spaces regularly
Manage meeting room bookings and respond to enquiries quickly and courteously
Stay on top of emails and phone enquiries to ensure timely responses
Capture and track client feedback to help improve the overall experience