Corporate & Public Affairs Intern

Citizens Energy Group • Indianapolis, IN

4d

About The Position

Citizens Energy Group is seeking a Corporate & Public Affairs Intern for a temporary assignment in its Corporate and Public Affairs department. The intern will gain practical, hands-on experience supporting the department’s efficiency and contributing to projects that benefit the business and local communities. The internship program includes professional development activities, networking events, mentorship opportunities, and site visits. Some positions may offer hybrid flexibility, but interns are expected to attend required in-person program events throughout the summer.

Under the general supervision of the Community Stakeholder & Engagement Manager, the intern will assist with ICON loan processes, community outreach, stakeholder engagement, research, and administrative process improvement. Work may include organizing and archiving documents, drafting response templates, coordinating meetings and events, and helping develop standardized procedures.

Requirements

• Be pursuing a bachelor’s degree in communication, public relations, philanthropy, event planning, business, or a related discipline.
• Be a self-starter and detail-oriented.
• Have excellent oral and written communication skills.
• Have project management skills.
• Be comfortable working both in a team setting and independently.
• Be able to bend, lift, and carry up to 30 pounds.
• Have familiarity with survey programs.

Responsibilities

• Collaborate on ICON loan processes by helping create Standard Operating Procedures with links to reference documents, archive loan documents, organize documents on the Citizens Share Drive, and draft response templates for loan applicants and law firms.
• Develop loan-process SOPs in accordance with the Citizens Lean and Six Sigma (CLASS) program.
• Support community outreach by scheduling presentations, creating agendas, updating email invitation lists, maintaining the event calendar, and setting up outreach tables.
• Assist with online signup sheets and post-event surveys.
• Help coordinate Citizens Stakeholder Alliance meetings.
• Research and collaborate on additional outreach services, including possible off-site customer service and presentations at community events.
• Attend corporate events, community events, and volunteer opportunities as scheduling allows.
• Assist with Community Resource Day by developing standardized processes to enhance administrative procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern