Corporate Operations Specialist

American AgCredit • Turlock, CA

20d • $52,568 - $86,211 • Hybrid

About The Position

The Corporate Operations Specialist is responsible for processing and servicing a wide variety of loans, including highly complex mortgage and commercial loans, loan servicing actions, syndications, and/or participations to expedite credit delivery in the Corporate Banking Group. This role involves answering involved inquiries and resolving challenging problems, ensuring that loan documentation meets all regulatory and legal requirements. The Specialist is a member of and provides support to customer deal teams, leading and directing them with respect to regulatory and documentation needs for complex loan transactions. They work closely with customers, deal teams, multiple AAC departments, syndicate and/or participant lending partners, attorneys, and/or title companies to seamlessly provide timely credit to customers and an overall positive experience. The role also assists with the loan boarding process into accounting systems. The Corporate Operations Specialist may manage a portfolio with an emphasis in Agribusiness, Capital Markets Originated, or Capital Markets Non-Originated, with task requirements varying based on the Association’s role in the transaction.

Requirements

• AA/AS degree with an emphasis on business or a high school diploma with three years of experience performing technical or administrative duties in a related field.
• Minimum of two years of real estate finance and/or documentation experience, or experience working on multi-lender transactions (syndicate or participant lender).
• Ability to interpret and apply policies and procedures.
• Demonstrated ability to generate highly accurate work and make independent decisions.
• Demonstrated analytical skills to evaluate, prioritize, and categorize data in various formats.
• Prioritization / Time Management skills to assess multiple tasks and determine order of completion, setting priorities, goals, and timetables for maximum productivity.
• Continuous Learning: Takes initiative for learning and development by acquiring and refining technical and professional skills; proactively seeks performance feedback and identifies approaches to improve performance.
• Ability to work under tight time constraints, problem-solve, negotiate deadlines, and perform multiple tasks simultaneously and accurately.
• Exceptional persuasive, interpersonal, written, and verbal communication skills.
• Proficiency in the use of PC, including e-mail, word processing, and electronic spreadsheets.
• Ability to perform basic office tasks and work in a typical office setting.
• Ability to sit for extended periods of time and accomplish work at a desk and work at a computer for an extended period of time.
• Ability to talk and hear, sit and use hands and fingers, and reach in all directions.
• Ability to lift and move items up to 25 pounds.
• Work during established business hours.
• Must have strong written and verbal communication skills to adequately convey ideas and work well with a team.

Nice To Haves

• Bachelor’s degree preferred but not required.

Responsibilities

• Participate in deal calls to understand documentation and structuring needs from both an Association and borrower perspective.
• Direct deal teams to obtain necessary information and assist with information gathering.
• Determine appropriate title insurance requirements and ensure accurate loan documentation for complex real estate transactions, including multiple title policies with tie-in endorsements and prorating coverage.
• Request, review, process, and provide instructions for entity documents, loan documents, title due diligence, appraisals, insurance information, environmental compliance, lien perfection, deposit account setup, disbursements, and UCC filings.
• Apply independent discretion and knowledge to answer questions from deal teams, title companies, customers, attorneys, other departments, and syndicate/participant lending partners.
• Keep all groups informed of loan status and readiness for closing.
• Proactively hold individuals accountable for their responsibilities to ensure timely and accurate loan closing and funding.
• Receive, analyze, investigate, and track loan information, recognizing and responding to discrepancies or noncompliance.
• Ensure all loan controls and closing conditions are reflected in final loan documents and obtained prior to closing.
• Create, review, and monitor covenants and covenant reports in compliance with Association procedures.
• Keep deal teams informed of updates, covenant compliance, loan servicing, and insurance requirements.
• Establish and maintain accurate member files to ensure complete documentation that supports credit and complies with policies, procedures, and regulations.
• Manage the distribution of information to staff, other lenders, or partners.
• Review trust certifications and entity documentation to verify authority and accuracy of signers, ensuring the loan origination system is completed consistently.
• Review and analyze appraisal reports to determine collateral value, owners, and ensure accurate system reflection and appropriate insurance coverage.
• Review security documentation needed to perfect American AgCredit’s lien on real and personal property.
• Request clarification and supporting documentation as needed from various parties.
• Review personal and real property searches, preliminary title/commitment reports, and other lien filings to confirm American AgCredit’s lien position meets approved requirements.
• Review subordination and other documents necessary to perfect American AgCredit’s lien on collateral.
• Identify and address potential closing issues and required documentation.
• Review escrow instructions for real property secured transactions, confirming appropriate coverage and endorsements.
• Process requests for partial releases, exchanges, additions, leases, easements, and monetary transactions.
• Review nonstandard language for loan documents as required.
• Coordinate with legal counsel to develop and prepare loan documentation or provide non-standard language.
• Prepare and review Participation Certificates and related documentation.
• Review, understand, and extract data from loan agreements and systems to assist the Accounting Department with booking loans and timely funding.
• Compose and prepare correspondence; prepare, edit, and proof loan-related documents.
• Instruct deal teams to create and ensure compliance with loan conditions and covenants.
• Input required data into loan origination and related systems.
• Answer inquiries regarding collateral perfection, loan structure, covenants, and conditions, or direct inquiries appropriately.
• Initiate deal team calls to ensure alignment on structure, deliverables, timing, and closing dates.
• Identify and provide details of deficiencies in loan documentation to improve efficiency and customer service.
• Review loan documentation for accuracy and completion, identifying and tracking pre- and post-closing requirements.
• Prepare certain loan documentation, including Interest Rate Disclosure Statements, Renewal Letters, Extension Letters, Membership Agreements, and Conversion documentation.
• Research and analyze loan packages to independently prepare loan documentation for Agribusiness loans and servicing actions.
• Identify, recommend, and assist in implementing process improvements and procedure changes.
• Represent Corporate Banking on special projects and research.
• Coordinate loan closings with lenders, customers, title companies, attorneys, and other departments.
• Maintain relationships and provide excellent service to borrowers, AAC employees, and external partners.
• Utilize data to manage workload and monitor accuracy of information.
• Assist with mortgage lien certifications, covenant monitoring, paid-off loans, and other processes.
• Perform other functions as assigned.

Benefits

• Family friendly work environment
• Investment in employee development
• Medical, Dental and Vision coverage
• Outstanding 401k – automatic 3% employer contribution, plus match up to 6%
• Generous Paid Time Off (Vacation accrued at 21 days annually, Sick Days accrued at 15 days annually, 12 paid holidays, plus 16 hours of volunteer time)
• Competitive Incentive Compensation Plan
• Disability & Life Insurance
• Employee mental, physical, and financial wellness programs
• Position is bonus eligible based on association and personal performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree