Corporate Knowledge Specialist

Volaris Group•Mississauga, ON

28d•Hybrid

About The Position

This is a 13-month maternity leave coverage contract. As a specialist on the Corporate Knowledge team, you will research, develop, and write compelling content on a wide range of topics for business leaders, administer reporting for key learning programs, and contribute to team programs and projects related to AI. The ideal candidate has experience writing instructive content for executives and takes pride in delivering content that people want to use. They are interested in business and leadership as well as KM channels and best practices. This role offers a unique opportunity to work with diverse individuals from various businesses, meeting customer needs across different industries globally. Volaris Group is a learning organization, and this role contributes to its success. The office location is Mississauga, ON, with remote/hybrid work options available in North America. Volaris Group is committed to finding the right people for the right role, allowing them to directly contribute to the organization's successes. Employees are experts in their field, passionate about what they do, and always looking for new and better ways to solve industry problems. Staff come from a wide range of cultural, educational, and geographic backgrounds and are able to work in a dynamic entrepreneurial environment that values individual perspectives. Volaris Group is an equal opportunity employer, committed to non-discrimination based on age, race, color, creed, national origin, gender, gender identity, gender expression, disability, marital status, veteran status, citizenship status, ethnicity, familial status, religion, sexual orientation or any other prohibited classification.

Requirements

Experience in a relevant field (e.g., Knowledge Management, Internal/Corporate Communications, Professional Writing, Journalism)
Superb writing, editing and communication skills, especially for an executive audience
Excellent research, reporting and editorial skills
Able to talk and write about topics that are relevant to business and functional leaders
Strong interview skills - able to synthesize materials and get to what’s important; skilled at grasping new concepts
Well organized person who can pay attention to detail and manage multiple projects with appropriate attention and priority
Experience with data analysis and data management

Nice To Haves

Experience with SharePoint and Excel
Experience with AI tools

Responsibilities

Research, synthesize, write, and edit reference materials for business leaders, such as case studies, FAQs, reference materials, presentations, checklists, and templates from source materials such as presentations, videos, or interviews
Coordinate and manage internal publishing channels, including a weekly newsletter
Participate in knowledge sharing events for executives and business leaders as needed
Act as a primary contact and administrator for education programs