Corporate Investigator, Enterprise Protection Program - Global Investigations

Amazon • Austin, TX

3d • $74,400 - $143,100 • Onsite

About The Position

The Corporate Investigator is an individual contributor responsible for investigating reports of internal theft, vandalism, fraud, suspicious activity, and violations of company policy in a high-tech corporate environment. Reporting to the GI Regional Manager – AMER, this role utilizes technology, analysis, interviewing, and assessment techniques to protect and safeguard personnel, information, and assets. Investigations range from moderate to complex in nature, with collaboration on high-profile or sensitive matters. This is an on-site role with occasional travel.

Requirements

• Bachelor's degree (or equivalent) in Criminology
• Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field that involves conducting threat assessments, workplace investigations, and/or incident response
• Experience designing and implementing investigative tactics, including interviewing and documentation
• Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
• Experience handling ambiguous or undefined challenges through strong problem solving abilities
• Experience conducting corporate, product, and/or vendor investigations with increasing complexity
• Foundational investigative and analytical skills specific to a corporate high-tech environment, including CCTV video review and preservation, an understanding of Chain of Custody, and knowledge of the methods of investigation

Nice To Haves

• Experience in facility/corporate security management, law enforcement, risk management, legal, or related industries
• Certified Fraud Examiner (CFE) or Professional Certified Investigator (PCI) certification
• Experience managing investigations in a global organization; private sector experience preferred
• Ability to identify security gaps and opportunities and develop appropriate mitigation recommendations and plans from a multidisciplinary perspective
• Results-oriented professional with strong influencing and collaboration skills, comfortable working in a fast-paced environment
• Experience with data analytics or trend analysis to identify patterns in security incidents

Responsibilities

• Analyze CCTV video, access control systems, and other data collection capabilities to identify behaviors, root causes, locations, potential evidence, and person(s) involved
• Organize, prioritize, and investigate multiple incidents as part of a managed caseload with overlapping deadlines and priorities
• Collect, document, and preserve evidence (video, still images, documents, written notes) and maintain them within the investigations workflow and case adjudication process
• Conduct interview of victims, witnesses, and persons of interest utilizing established interviewing techniques
• Investigate threats from external sources and internal incidents including theft of assets/intellectual property, vandalism, and suspicious activity across the enterprise
• Utilize a structured investigative workflow and case management system to track investigations, analyze trends, and identify root cause to mitigate loss
• Demonstrate clear and precise written and verbal communication, including empathetic engagement during stressful and non-stressful situations
• Actively participate in training and mentoring opportunities, seek feedback, and share knowledge with peers
• Assist in compiling and publishing case management metrics

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level