Corporate Investigator Senior

USAATampa, FL
Onsite

About The Position

USAA is seeking a talented Internal Security Investigator Senior for their Tampa Campus facilities. This role involves conducting complex investigations into corporate policy violations, workplace violence, fraud, collusion, and other criminal matters within or against USAA. The investigator will build relationships with peer partners and leadership to educate on internal threats and fraud, participate in the development and implementation of strategies for fraud or threat issues, and review laws, regulations, and current events for business impact. The position requires an onsite work environment at the Tampa, FL campus.

Requirements

  • Bachelor's degree; OR 4 years of relevant education and/or experience.
  • 6 or more years relevant experience in corporate fraud investigations, risk mitigation, Federal, State, local, or Military Law Enforcement with interviewing skills.
  • Knowledge of the Bank Secrecy Act, USA Patriot Act, Sarbanes Oxley Act of 2002, other applicable laws and regulations, company policies, and best practices in the investigative field.
  • Excellent communication skills utilizing all available channels, with the ability to collaborate and execute among cross-functional teams, including all levels of the organization.
  • Ability to use Microsoft Office applications.
  • Ability and willingness to travel 25% of the time.

Nice To Haves

  • Certified Fraud Examiner (CFE), Certified Forensic Interviewer (CFI) or Certified Protection Professional (CPP)
  • Strong knowledge of SAR requirements and understanding of federal regulations pertaining to the Bank Secrecy Act.
  • Experience conducting risk and threat assessments.
  • US military experience through military service or a military spouse/domestic partner

Responsibilities

  • Applies advanced knowledge of the business, its products, procedures, and processes.
  • Maintains knowledge of specific company policies, laws, regulations, and best practices in the investigative field.
  • Serves as a resource to less experienced team members.
  • Utilizes highly sophisticated investigative tools and techniques.
  • Conducts complex and high priority investigations on external/internal fraud, collusion, corporate policy violations, workplace violence, and other criminal matters within or against USAA.
  • Conducts interviews and/or interrogations, gathers information, and analyzes data in support of the investigative process.
  • Contributes to the completion of the work product by organizing investigative results, preserving evidence, and presenting facts to disprove or substantiate allegations for necessary employment decisions.
  • Assists others regarding case preparation and coordinating an Incident Management Team (IMT) meeting for case briefing/presentation as needed.
  • Provides written and/or oral briefings of high profile cases to management and/or members of the Executive Management group.
  • Participates in pre-event planning, security assessments, and coordination with the USAA Executive Protection team, law enforcement, and venue security personnel.
  • Develops and maintains relationships with law enforcement agencies and other institutions to ensure the corporation is informed of potential risks.
  • Assists with the development of the CI HouseCall, workplace violence policy, standards, guidelines, and procedures to ensure ongoing effective maintenance of the USAA safe workplace program.
  • Conducts learning sessions (CI HouseCalls) by business need regarding internal investigations, fraud, workplace violence issues, harassment, and corporate policy violations.
  • Provides partners with comprehensive case reports for the disposition decision of an employee or contract employee and participates in the USAA Dialogue (Dispute Resolution) Program as required.
  • Performs all other tasks as assigned.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

  • Comprehensive medical, dental and vision plans
  • 401(k)
  • Pension
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off program with paid holidays
  • 16 paid volunteer hours
  • Various wellness programs
  • Career path planning
  • Continuing education
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