Corporate Insurance Claims Analyst

Fifth Third Bank • Cincinnati, OH

12h • Onsite

About The Position

Perform corporate insurance risk management claims related tasks for the Bank. Maintain a balance between increased efficiency and appropriate risk mitigation and controls in alignment with Enterprise Risk Management vision and strategy and the strategic plan. The Corporate Insurance Claims Analyst serves as a liaison between the Bank and the Bank's insurance brokers and carriers as it relates to insurance claims management duties. The Corporate Insurance Claims Analyst also provides oversight and credible challenge to LOB/functional areas involved in the insurance claims process(es) and escalates concerns, as appropriate, in support of the Bank's Risk Management Framework. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Requirements

• Bachelor's degree in related field or equivalent experience preferred.
• Insurance claims management experience preferred.
• 3 years of banking experience experience preferred.
• Reporting and analytics experience preferred.
• A clear understanding of the Bank's approach to the management of operational risk, or equivalent experience gained in other organizations.
• Professional verbal and written communication skills and the Ability to Communicate with discretion and understanding when confidentiality is needed.
• Must demonstrate intellectual curiosity, be analytical and possess the ability to interpret and apply policies and regulations across a complex business(es).
• Must have a general understanding of banking regulations.
• Must be results and goal oriented, Possess sound judgment and Ability to apply logical/critical thought processes when approaching work or making recommendations for solutions.
• Ability to work in a dynamic work environment that requires multiple demands, shifting priorities, and rapid change.
• Must be able to maintain independence and objectivity in all aspects of position.
• Working knowledge of Microsoft Office products.
• Demonstrated Ability to learn applications and internal banking systems.

Responsibilities

• Performs insurance claims management activities which may include the capture, tracking, reporting, and escalating of insurance claims.
• Ensure the operational risk appetite is understood by the businesses supported.
• Monitor external environment, benchmark with peers, understand and escalate significant legal or regulatory changes.
• Serve as lead resource and Provide guidance to the LOB on risk management issues.
• Ensure policies, guidelines and procedures are consistently and uniformly applied within the line of business and/or functional areas supported and ensure proper review and timely update of Corporate Insurance related policies, frameworks and procedures in accordance with the established review cycle to ensure they are kept up to date.
• Reviews operational loss trends for assigned areas and reviews escalated items.
• Prepare operational loss data for reporting related to a specific claim type, geographic location, claim root cause, etc.
• Provides oversight and credible challenge to operational loss root cause analysis and action plans.
• Performs periodic reviews of LOB/Functional area procedures and provides guidance for new processes.

Benefits

• Comprehensive benefits
• Differentiated compensation offerings
• Incentive compensation plan
• Extensive benefits programs designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees