Corporate HR Business Partner

CarMax • Richmond, VA

18h • Onsite

About The Position

As a Manager, HR Services, you will serve as a trusted HR partner to assigned Home Office departments, supporting leaders and associates in strengthening talent, engagement, and performance while mitigating HR risk. You will apply sound judgement, data-informed decision-making, and effective communication to translate HR strategy into practical execution. In this role you will demonstrate accountability, adaptability and courage in addressing complex people matters while reinforcing CarMax culture and values. You’ll support the HR Services leadership team and partner closely with Senior HR leaders, Centers of Excellence, and business leaders to deliver consistent, high-quality HR support across assigned Home Office teams. In this role, you help translate HR strategy into day-to-day execution, supporting performance management, associate relations, talent development, and engagement initiatives, while ensuring alignment with CarMax’s policies, culture, and business priorities.

Requirements

• Bachelor’s degree preferred
• 5+ years of HR or related experience, with strong analytical and project management skills
• Ability to influence leaders, prioritize competing responsibilities, and make decisions in ambiguous situations
• Strong communication skills with the ability to present data clearly and effectively
• Proficiency in Microsoft Office, including Excel and PowerPoint
• Experience with Workday or comparable human capital management systems

Responsibilities

• Build and maintain effective partnerships with leaders, managers, and associates across assigned departments.
• Provide day-to-day guidance on policy interpretation, performance management, associate relations, and talent development, exercising good judgement and addressing issues at root cause.
• Apply analysis and decision-making skills to evaluate HR data and identify trends.
• Partner with HR Centers of Excellence to execute compensation, benefits, talent, and associate relations processes.
• Support development programs to build bench strength and associate growth.
• Communicate clearly and professionally with leaders and associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager