Corporate Fulfillment Specialist

Capitol ServicesTallahassee, FL
Hybrid

About The Position

Capitol Services is currently seeking a Corporate Fulfillment Specialist to join our growing team! Capitol Services was founded in 1978 and has become a leading provider of services to legal and financial professionals nationwide. Our mission is to provide friendly, high-value, and superior service to our clients amid a collaborative atmosphere that encourages a balanced work-life experience for our employees. Named one of the "Best Places to Work" by the Austin American-Statesman, we know that it takes the right mix of passion, dedication, and fun to make a well-rounded workplace. Joining the Capitol Services team means working with a best-in-class, passionate team of professionals that truly cares about the work we do and the people we do it for. If that sounds like an environment you'd like to be a part of, we'd love to talk to you! Capitol Services is an equal opportunity employer. About the role: You will be working in our Tallahassee, FL location processing orders related to public record filing and retrieval. This role involves working full-time, Monday through Friday.

Requirements

  • Strong organizational and time management skills: You have the ability to multi-task and prioritize projects / assignments.
  • You have a strong attention to detail and exhibit a reasonable sense of urgency when processing orders to completion.
  • Excellent communication skills: You have excellent verbal and written communication skills.
  • You communicate in both a professional and friendly manner with coworkers, correspondents, and others.
  • Adaptable: You are eager to use new tools and learn new processes and technologies.
  • You can adapt to changing priorities while working in a fast-paced and high-stress environment.
  • You have strong problem-solving skills to address any challenges that may arise.
  • Coachable: You have the ability to retain and implement instruction and training.
  • You are open to learn and navigate our current processes and systems.
  • You are not afraid to ask questions.
  • Positive attitude: You demonstrate a positive attitude.
  • You are courteous and polite, especially when navigating through difficult conversations, problems, or complaints that may arise.
  • Team player: You are able to work in both a team and independent setting.
  • You tend to foster support and dependability towards your peers while also getting your individual tasks done within specific time constraints.
  • Reliable: You are able to work during our regular business hours in our Tallahassee office.
  • You are a punctual individual and able to follow an assigned work schedule.
  • You are able to maintain client confidentiality at all times.
  • Technical competencies: You are comfortable using Microsoft Software (Outlook, Word, and Excel) and interacting with Adobe PDF documents.

Responsibilities

  • Communicate with coworkers, correspondents, jurisdiction employees, and others in a timely, effective, and professional manner
  • Efficiently and accurately navigate public record websites and government databases for the purpose of filing and retrieving publicly recorded documents
  • In coordination with colleagues and correspondents, prepare, review, and submit filings to various regulatory agencies, paying close attention to statutory and jurisdictional rules and regulations
  • Accurately enter and maintain information in Capitol Services� proprietary systems according to internal guidelines, protocols, and procedures
  • Operate office equipment, such as phones, computers, scales, mailing sorters, photocopiers and scanners
  • Maintain organization to ensure accurate results
  • Provide internal customer service that is courteous, warm, and knowledgeable, exercising emotional intelligence while under pressure

Benefits

  • $20.00 hourly rate
  • 3 medical plans to choose from, including a 100% employer-paid option for the employee
  • 100% employer-paid dental and vision benefits for the employee
  • 401(k) with scheduled employer contribution
  • Employer-paid employee assistance program, as well as life and long-term disability insurance
  • Encouraged work-life balance including a hybrid working model with WFH equipment provided following successful training
  • 4 weeks of paid time off annually, which begins accruing upon hire, and 10 paid holidays
  • Office team events and learning development opportunities
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