Corporate Fulfillment Associate (In Office)
About The Position
The Corporate Fulfillment Associate's primary responsibility will be to maintain a substantial weekly volume of search and filing orders. This includes assisting our clients in staying legally compliant by handling electronic and paper filings, updating customer records, researching jurisdictional requirements, and retrieving necessary documents. The associate’s primary responsibility will be to train with the Assistant Manager and Manager of the department, to become proficient with the functions of the corporate and register agent group as well as the various applications utilized. The associate will be responsible for accepting and uploading service of process for all register agent clients. The associate will be responsible for reviewing state corporation filing procedures. The associate will be acquainted with the directory of agents and the combined search and filing matrix and will be able to use these resources to assist in the completion of orders. The associate will be comfortable speaking with clients regarding order status and simple explanations of the various departmental products and services.
Requirements
- High School diploma or equivalent
- 2+ years title industry experience
- Experience with MS Office suite
- Excellent verbal/written communication skills
- Able to maintain professionalism and a positive service attitude at all times
- Strong detail orientation
- Customer service orientation
- Exercises good judgment
- Working knowledge of company and/or client operating systems
Responsibilities
- Maintain a substantial weekly volume of search and filing orders.
- Assist clients in staying legally compliant by handling electronic and paper filings.
- Update customer records.
- Research jurisdictional requirements.
- Retrieve necessary documents.
- Train with the Assistant Manager and Manager of the department.
- Become proficient with the functions of the corporate and register agent group as well as the various applications utilized.
- Accept and upload service of process for all register agent clients.
- Review state corporation filing procedures.
- Use the directory of agents and the combined search and filing matrix to assist in the completion of orders.
- Speak with clients regarding order status and simple explanations of the various departmental products and services.
Benefits
- comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
