Corporate Fulfillment Associate (in office)

First American•Springfield, IL

18h•Onsite

About The Position

Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. The primary responsibility will be to develop and maintain an understanding of Register Agent and Corporate filing orders. This includes assisting our clients in staying legally compliant by handling electronic and paper filings, updating customer records, researching jurisdictional requirements, and retrieving necessary documents. This is an in-office position located at 901 S Second St, Ste 201, Springfield, IL

Requirements

High School diploma or equivalent
Experience with MS Office suite
Excellent verbal/written communication skills
Able to maintain professionalism and a positive service attitude at all times
Strong detail orientation
Customer service orientation
Exercises good judgment
Working knowledge of company and/or client operating systems

Responsibilities

Train with the Assistant Manager and Manager of the department to become proficient with the functions of the corporate and register agent group as well as the various applications utilized.
Accepting and uploading service of process for all register agent clients.
Reviewing state corporation filing procedures.
Using the directory of agents and the combined search and filing matrix to assist in the completion of orders.
Speaking with clients regarding order status and simple explanations of the various departmental products and services.