Corporate Facility Manager

IST Management Services•San Jose, CA

5h•Onsite

About The Position

IST Management Services is seeking a full-time Corporate Facility Manager in San Jose CA. This position will work on-site full time Monday - Friday, with required flexibility for after hours support as needed. This position performs a wide variety of general building maintenance, repairs, and upkeep of property and building for client campus. IST Management, in business since 1997 with over 1,800 employees, is a business process outsourcing company with operations in over 38 cities across the U.S. They have been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. IST Management is proud to belong to the Military Spouse Employment Partnership through the Department of Defense and has committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list.

Requirements

Minimum 3-5 years of facilities management or similar experience is required
Familiarity or working knowledge of commercial building systems including HVAC, building automation systems, fire alarm systems, and emergency power systems is required
Strong communication, organizational, and problem-solving skills
Flexible to work with multiple business lines including GS, ESH, Stakeholders, Cyber Security, IT etc.
Ability to manage multiple priorities in a professional environment
Implementing best practices and techniques to promote cost and workflow efficiency
Ability to interpret lease, enforce and identify landlord-tenant responsibilities
Proficiency with Microsoft Office applications including Outlook, Word, Excel, CAD and PowerPoint

Nice To Haves

Experience coordinating vendors and contractors is highly preferred
Presentation skills and negotiation skills highly preferred

Responsibilities

Provide general and detailed facilities maintenance either with direct or indirect supervision including patching, painting, lighting, light carpentry, dry wall and cabinetry work, hardware repairs, rekey, cleaning, moving and other repair and replacement work as required
Ensure that all facilities meet health and safety regulations and comply with relevant legislation
Conduct weekly routine inspection of interior and exterior building(s) to catch issues early and prevent costly repairs. This includes exterior lights, interior plants, R&Ds, kitchen and coffee + bar appliances and infrastructure
Develop inventory control list of tools, supplies and materials quarterly
Close daily work orders within 24-48 hours through Facilities Work Request System (FM Tool); Run weekly work order reports for close tracking
Perform Facilities and administration support to other site locations when necessary
Maintain impeccable exterior curb appeal. Ensure all common areas and grounds are always clean and neat
Ensure all locations are maintained in a safe, functional, and professional manner consistent with company policies and regulatory requirements. Monitor facility conditions and address operational issues to maintain workplace readiness
Maintain working knowledge of building systems including HVAC, building automation systems (BAS), fire alarm systems, lighting controls, and backup power systems
Manage the upkeep of facilities, including mechanical, electrical, plumbing, HVAC systems, O2 sensors, BMS system, generator and FLS systems to ensure optimal operations
Perform daily facilities and equipment maintenance check for necessary repairs, faults and corrections including but not limited to: Compressors, driers, EV stations, vacuum pumps, O2 sensors, coffee machines, supplies and etc
Inspect roof for maintenance and arrange preventive maintenance service with external vendor. Inspect and maintain storm drains clear of debris
Monitor MPOE, Electrical, Data Center and IDF rooms to ensure that no foreign items are stored. Keep rooms clean and organized when necessary and as instructed
Plan, propose and coordinate the allocation and utilization of space, including office and R&D moves and reconfigurations
Manage relationships with service vendors, contractors, and property managers supporting facilities operations. Coordinate service visits, repairs, and preventative maintenance activities
Monitor vendor performance and ensure work is completed according to contract scope and service expectations
Negotiate and oversee contracts with service providers for maintenance, security, cleaning and other essential facility service
Perform building system and infrastructure inspections to identify areas in need of repair, improvement and develop a maintenance and capital improvement plan for budgeting
Manage and maintain the facilities budgets for regional headquarters and other US site locations, ensuring cost-effectiveness and compliance with financial forecasts
Complete and submit receipts and paperwork accurately and on time for expense reconciliation
Upload and approve sustainability data reporting into Netzero Cloud or required GS system reporting system on monthly and quarterly schedule
Monthly update of accurate seating plan, floor plan, R&D plan and master vendor list
Track facilities-related operational expenses, capital projects, and service agreements
Keep and maintain Material Safety Data Sheet (MSDS) list up to date and current
Respond to before and after-hours emergency calls with urgency as necessary and as needed
Delivering outstanding customer service. Perform other tasks as assigned by client
Supervise multi-disciplinary teams and procedures, including maintenance, cleaning, external vendors, adhering to security protocols and ESH activities
Communicate effectively with both internal and external customers to determine service need
Analyze facilities-related issues and develop practical, cost-effective solutions. Manage multiple priorities while maintaining strong attention to operational details