Corporate Director, Quality & Patient Safety

Emory HealthcareDecatur, GA
Onsite

About The Position

The Corporate Director of Quality & Patient Safety is responsible for developing and implementing enterprise-wide quality improvement and patient safety programs to enhance healthcare outcomes and foster a culture of safety. This leadership role requires expertise in quality management, patient safety, data analytics, and quality and performance improvement to drive excellence across multiple facilities. He/she will foster a culture of safety, accountability, and continuous improvement across all levels of the organization. He/she will collaborate with executive leadership to set priorities and integrate quality initiatives into operational plans.

Requirements

  • Master's degree Healthcare Administration, Public Health, or a related field required
  • Minimum of 5-7 years of experience in healthcare quality and patient safety within a health system
  • At least 3-5 years in a leadership or management role
  • Strong knowledge of quality improvement methodologies, healthcare regulations, and accreditation standards
  • Proven ability to lead multidisciplinary teams and drive large-scale initiatives
  • Exceptional problem-solving, analytical, and communication skills
  • Proficiency in data analytics tools and quality reporting systems

Nice To Haves

  • Certified Professional in Healthcare Quality (CPHQ)
  • Certified Patient Safety Officer (CPPS)
  • Lean Six Sigma Green Belt or Black Belt

Responsibilities

  • Oversee quality measurement, performance benchmarking, and process improvement efforts
  • Utilize methodologies such as Lean, Six Sigma, and PDSA to drive efficiency and effectiveness
  • Lead hospital-wide initiatives to reduce hospital-acquired conditions (HACs), preventable errors, and readmissions
  • Develop and oversee enterprise-wide patient safety programs to minimize adverse events
  • Conduct root cause analyses (RCA), failure mode and effects analyses (FMEA), and proactive risk assessments
  • Implement Just Culture principles and high reliability principles to encourage transparent reporting and learning from errors
  • Ensure compliance with regulatory and accreditation standards (The Joint Commission, CMS, OSHA, etc.) to ensure a culture of safety
  • Implement and monitor policies to comply with national, state and local quality mandates
  • Analyze quality and safety data to identify trends, risks, and opportunities for improvement
  • Provide regular reports to leadership, governing boards, and external agencies
  • Lead implementation of technology solutions to improve data collection and reporting accuracy
  • Develop and lead training programs on quality improvement and patient safety best practices
  • Collaborate with physicians, nurses, and frontline staff to drive engagement in safety initiatives
  • Serve as a subject matter expert in quality and patient safety for internal and external stakeholders

Benefits

  • Comprehensive health benefits that start day 1
  • Student Loan Repayment Assistance & Reimbursement Programs
  • Family-focused benefits
  • Wellness incentives
  • Ongoing mentorship, development, and leadership programs
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