CORPORATE DIRECTOR PATIENT ACCESS
About The Position
The Corporate Director of Patient Access is expected to demonstrate, through plans and actions a consistent standard of excellence to which all departmental work is expected to conform. Such a standard should be based on establishing and maintaining a constancy of purpose, focusing on continuous improvement within the Directors area of influence, and delivering the highest degree of quality service possible. Critical responsibilities include achievement of annual and periodic goals for significant statistical indicators of Patient Access performance for appointment scheduling, pre-registration, registration/admission, financial counseling and ancillary registration (Mammography, Transport, Centra Lab). Responsibilities will consist of the operational management of the Department, creating a clear, simple customer-centered vision, while consistently searching for and applying the best practice ideas. This position will strive to motivate and energize employees, consistently execute new ideas, and continually strive to improve the timeliness, quality, and accuracy of the patient access process. Other responsibilities include adherence to all state and federal regulations, insurance verification including pre-authorization, time of service collection, Centra Lab registration and system maintenance and optimization.
Requirements
- Demonstrate a consistent standard of excellence in departmental work.
- Establish and maintain a constancy of purpose.
- Focus on continuous improvement within the Director's area of influence.
- Deliver the highest degree of quality service possible.
Responsibilities
- Achievement of annual and periodic goals for significant statistical indicators of Patient Access performance for appointment scheduling, pre-registration, registration/admission, financial counseling and ancillary registration (Mammography, Transport, Centra Lab).
- Operational management of the Department.
- Creating a clear, simple customer-centered vision.
- Consistently searching for and applying the best practice ideas.
- Motivating and energizing employees.
- Consistently executing new ideas.
- Continually striving to improve the timeliness, quality, and accuracy of the patient access process.
- Adherence to all state and federal regulations.
- Insurance verification including pre-authorization.
- Time of service collection.
- Centra Lab registration and system maintenance and optimization.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
