Corporate Director of Supply Chain, Account Management

Community Hospital Corporation • Plano, TX

1d • Onsite

About The Position

Community Hospital Corporation (CHC) is hiring a Corporate Director of Supply Chain, Account Management for its home office in Plano, Texas. This onsite leadership role oversees corporate-wide supply chain processes and hospital account relationships for owned, managed, and affiliate healthcare facilities. The position leads supply chain strategy, cost-saving initiatives, materials management efficiencies, GPO compliance and conversion, and contract negotiations to optimize supply chain performance and cost-effectiveness.

Reporting to the VP of Strategic Accounts and Vendor Management, the director serves as a key contact for hospital accounts, vendors, and suppliers; provides strategic and operational guidance to facility supply chain directors; and leads supply chain team development. The role involves travel of up to 25% for onsite support, onboarding, and industry events or conferences.

CHC describes its work environment as outstanding and offers health and welfare benefits, a paid fitness facility membership, tuition reimbursement, PTO, covered parking, and wellness resources. CHC is a tobacco- and drug-free workplace and an equal opportunity employer.

Requirements

• At least 7 years of progressive experience in a healthcare setting.
• At least 3 years of leadership experience, such as Director of Materials Management, Purchasing, or a similar role.
• Demonstrated success in supply chain management, account management, contract negotiation, and cost savings.
• A bachelor's degree in business, healthcare administration, supply chain management, or a related field is strongly preferred; alternatively, at least 10 years of progressive healthcare experience demonstrating exceptional supply chain management, strategic account management, and contract negotiation skills is required.
• In-depth knowledge of healthcare purchasing, products, services, inventory management, distribution, contracting, and automated systems.
• Demonstrated ability to build and maintain strong relationships with key accounts.
• Proven ability to negotiate and manage complex contracts, ensuring favorable terms and compliance.
• Comprehensive understanding of GPO programs, processes, and their impact on supply chain operations.
• Familiarity with multiple healthcare materials management information systems (MMIS) platforms.
• Ability to analyze data, identify trends, and make informed decisions to optimize supply chain performance.
• Excellent communication and interpersonal skills for building relationships with internal and external stakeholders.
• Problem-solving and critical-thinking skills, including identifying and resolving complex issues and implementing effective solutions.
• Ability to work independently and produce quality results.
• Ability to communicate and relate well with others, communicate openly and respectfully, share information appropriately, keep others informed, welcome contrary views, respond to messages and requests promptly, and express oneself well in writing.
• Strong customer-service orientation and a core set of ethical and moral values.

Nice To Haves

• Bachelor's degree in business, healthcare administration, supply chain management, or a related field.

Responsibilities

• Cultivate and maintain collaborative relationships with vendors, suppliers, and hospital accounts; serve as a primary contact, resolve issues, and support customer satisfaction.
• Identify opportunities to expand partnerships and develop strategic alliances.
• Lead GPO compliance and conversion initiatives to maximize savings and improve supply chain performance.
• Oversee contract negotiation and management, seeking favorable terms and ensuring compliance with contractual obligations.
• Collaborate with legal and finance teams to mitigate risk and comply with applicable regulations.
• Develop and execute a supply chain strategy aligned with organizational goals.
• Lead best practices in procurement, inventory management, distribution, and logistics to improve efficiency and reduce costs.
• Drive continuous improvement, innovation, and process enhancements within the supply chain function.
• Assess supply chain operations, identify areas for improvement, and implement corrective actions.
• Provide guidance and support to facility supply chain directors to align operations with corporate strategy and best practices.
• Use data analytics to monitor performance indicators and address potential disruptions or bottlenecks.
• Foster an inclusive, collaborative work environment and recruit, develop, and retain supply chain talent.
• Coach and mentor team members to support their professional growth.
• Advise internal stakeholders and hospital accounts on supply chain matters as a subject matter expert.
• Manage supplier and vendor relationships, encourage communication and improvement, and promptly address performance issues.
• Maintain a customer-centric approach and a high standard of service.
• Monitor industry developments, regulatory changes, and emerging trends and adapt strategies accordingly.
• Model the organization's mission, vision, values, ethical conduct, and professionalism.
• Travel up to 25% for onsite support, onboarding initiatives, and industry events or conferences.
• Adapt to additional responsibilities as needed to support organizational needs.

Benefits

• Comprehensive health and welfare benefits package, including medical, dental, and vision plans.
• Paid fitness facility membership.
• Tuition reimbursement.
• Generous paid time off, including vacation, sick time, and public holidays.
• Covered parking.
• Retirement plan (401(k), IRA).
• Life insurance, including basic, voluntary, and AD&D coverage.
• Wellness resources.
• Company culture and work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Director