Corporate Director of Supply Chain, Account Management

Community Hospital Corporation•Plano, TX

9h•Onsite

About The Position

Community Hospital Corporation (CHC) is hiring a Corporate Director of Supply Chain, Account Management, based at its home office in Plano, Texas. This onsite role leads and manages organizational supply chain and hospital account relationships, overseeing corporate-wide supply chain processes, cost-savings initiatives, materials management efficiencies, and contract negotiations for owned, managed, and affiliate healthcare facilities. The position reports to the VP of Strategic Accounts and Vendor Management. The director leads group purchasing organization (GPO) compliance and conversion initiatives to maximize savings and optimize supply chain performance. The role develops and executes supply chain strategy, oversees contracts and operational practices, provides guidance to facility supply chain directors, and builds productive relationships with vendors, suppliers, hospital accounts, and internal stakeholders. Travel of up to 25% is required for onsite support, onboarding, and industry events or conferences. CHC describes its corporate offices as located in Plano between Legacy West and Grandscape. The company offers an outstanding work environment and a comprehensive benefits package. CHC is a tobacco- and drug-free workplace and an equal opportunity employer.

Requirements

At least 7 years of progressive experience in a healthcare setting.
At least 3 years of experience in a leadership role, such as Director of Materials Management, Purchasing, or a similar position.
Proven success in supply chain management, account management, contract negotiation, and cost savings.
A bachelor’s degree in business, healthcare administration, supply chain management, or a related field is strongly preferred.
In lieu of a degree, at least 10 years of progressive healthcare experience demonstrating exceptional supply chain management, strategic account management, and contract negotiation skills is required.
In-depth knowledge of healthcare purchasing, products, services, inventory management, distribution, contracting, and automated systems.
Ability to build and maintain strong relationships with key accounts, foster collaboration, and drive mutual success.
Proven ability to negotiate and manage complex contracts, securing favorable terms and ensuring compliance.
Comprehensive understanding of GPO programs, processes, and their impact on supply chain operations.
Familiarity with multiple healthcare materials management information systems (MMIS) platforms.
Ability to analyze data, identify trends, and make informed decisions to optimize supply chain performance.
Excellent communication and interpersonal skills for building relationships with internal and external stakeholders.
Problem-solving and critical-thinking skills, including the ability to resolve complex issues and implement effective solutions.
Ability to work independently and produce quality results.
Ability to communicate and relate well with others, communicate openly and respectfully, share information appropriately, keep others informed, encourage differing views, respond to messages and requests in a timely manner, and express oneself well in writing.
Strong customer and service orientation.
Core ethical and moral values.
Willingness to travel up to 25%.

Responsibilities

Cultivate and maintain collaborative relationships with vendors, suppliers, and hospital accounts; serve as a primary contact, resolve issues, and support customer satisfaction.
Identify opportunities to expand partnerships and develop strategic alliances.
Lead GPO compliance and conversion initiatives to maximize savings and improve supply chain performance.
Negotiate and manage contracts, ensuring favorable terms, pricing, and compliance with contractual obligations.
Collaborate with legal and finance teams to mitigate risks and meet applicable regulatory requirements.
Develop and execute a supply chain strategy aligned with organizational goals.
Lead best practices in procurement, inventory management, distribution, and logistics to improve efficiency and reduce costs.
Promote continuous improvement, innovation, and process enhancements across the supply chain function.
Assess supply chain operations, identify improvement opportunities, and implement corrective actions.
Provide guidance and support to facility supply chain directors, aligning their work with corporate strategy and best practices.
Use data analytics to monitor key performance indicators and address potential disruptions or bottlenecks.
Recruit, develop, and retain supply chain talent; coach and mentor team members.
Provide operational and technical guidance to internal stakeholders and hospital accounts as a subject matter expert and trusted advisor.
Manage supplier and vendor relationships, encourage open communication and continuous improvement, and address performance issues promptly.
Foster collaboration and support for facility supply chain directors.
Maintain a customer-centric approach and high service standards.
Monitor industry developments, regulatory changes, and emerging trends, adapting strategies as needed.
Model the company’s mission, vision, values, ethical conduct, and professionalism; take on additional responsibilities as needed.
Travel up to 25% for onsite support, onboarding initiatives, and industry events or conferences.