Corporate Director of Risk Management

Caron Treatment Centers•Wernersville, PA

4h•Hybrid

About The Position

Join a purpose-driven team at Caron Treatment Centers, where for nearly 70 years, we’ve been helping people find a path to recovery from addiction and rebuild their lives. We offer real careers with real opportunities for growth, comprehensive training, and a commitment to work-life balance. Our benefits include generous paid time off, company-paid life and disability insurance, professional growth and development, tuition reimbursement, a competitive 401(k) plan, and robust medical, dental, and vision plans. We’re proud to foster a diverse and inclusive environment, with a culture of teamwork, compassion, and dedication to our mission. Start a career that saves lives at a company that values yours! The Corporate Director of Risk Management provides enterprise-wide leadership and strategic direction for Caron’s risk management program. This role is responsible for identifying, assessing, mitigating, and monitoring clinical, operational, financial, regulatory, reputational, and strategic risks. The Director ensures alignment with organizational strategy, regulatory and accreditation requirements, and Board oversight expectations, while maintaining effective loss prevention, safety, claims, insurance, and emergency preparedness programs. Position is full-time, hybrid work. Candidates must have the ability to be on Caron Wernersville campus 3 days per week.

Requirements

Bachelor’s degree required
Minimum of 8–10 years progressive experience in healthcare risk management, including enterprise or leadership responsibilities.
OSHA certification required within one year of employment.

Nice To Haves

Master’s degree preferred.
CPHRM certification desirable.
If in recovery, 1-year continuous sobriety is preferred.

Responsibilities

Designs, implements, and maintains an enterprise risk management (ERM) framework encompassing clinical, operational, financial, compliance, information technology, reputational, and strategic risks.
Partners with executive leadership to integrate risk considerations into strategic planning, new initiatives, capital investments, and organizational change.
Develops and maintains enterprise risk assessments, risk registers, and risk heat maps; prioritizes risks based on likelihood and impact.
Identifies emerging risks and industry trends and advises leadership on mitigation and response strategies.
Ensures clear accountability for risk ownership and mitigation activities across departments.
Prepares and presents risk management reports, dashboards, and analyses to executive leadership and assigned Board committees.
Leads the organization-wide Risk Management Program, including loss prevention, incident reporting, claims management, insurance, and risk analytics.
Establishes policies, standards, and methodologies for risk identification, escalation, mitigation, and monitoring.
Provides leadership and oversight to Risk Analysts and other assigned staff, including workload prioritization, performance evaluation, and professional development.
Oversees the iSight risk management system for incident reports, complaints, accommodations, and related events.
Ensures timely investigation, documentation, and follow-up of all incidents across Caron locations.
Reports sentinel events and state-mandated reportable incidents to appropriate regulatory, licensing, and accreditation bodies.
Conducts or oversees root cause analyses (RCA) for high-risk incidents and sentinel events.
Collaborates with Quality, Compliance, Legal, and Operations to develop and monitor corrective action plans and performance improvement measures.
Ensures corrective actions are completed, sustained, and evaluated for effectiveness.
Collects, analyzes, and trends organizational risk data to identify systemic issues and performance vulnerabilities.
Conducts proactive risk assessments using tools such as failure mode and effects analysis (FMEA) and system-based reviews.
Reviews and interprets incident, near-miss, safety, and operational data and provides actionable recommendations to leadership.
Translates complex risk data into meaningful insights for executive and Board decision-making.
Oversees the Safety and Emergency Preparedness Program (EPP) for all organizational locations.
Chairs and manages the Safety Committee, including agendas, meetings, documentation, and follow-up actions.
Ensures emergency preparedness drills, documentation, and after-action reviews are completed consistently and effectively.
Provides executive-level oversight of emergency response readiness and business continuity planning in coordination with leadership and external partners.
Develops and delivers training and education related to safety, emergency preparedness, and organizational risk awareness.
Oversees claims investigations in coordination with legal counsel, insurance carriers, brokers, and claims adjusters.
Develops comprehensive claims documentation and analyzes loss trends.
Coordinates the annual risk and liability insurance renewal process for all locations.
Serves as primary liaison with insurance carriers and brokers on coverage, claims, and risk recommendations.
Evaluates insurance coverage adequacy relative to the organization’s risk profile and provides recommendations to leadership to reduce financial exposure.
Ensures alignment of risk management activities with federal and state regulations, accreditation standards, and internal compliance frameworks.
Partners closely with Compliance, Privacy, Legal, and Quality departments to ensure coordinated risk oversight.
Evaluates the risk impact of regulatory and accreditation changes and communicates implications to leadership.