Corporate Director of Dining Services

Scotia Village • Greensboro, NC

1d • Hybrid

About The Position

The Corporate Director of Dining Services provides strategic leadership and operational oversight for dining programs across Kintura’s Life Plan Communities. This role ensures the consistent delivery of exceptional hospitality, culinary excellence, and resident-centered service while maintaining strict adherence to regulatory requirements, financial performance goals, and industry best practices. The position partners closely with community leadership teams to drive system-wide alignment, innovation, and continuous improvement.

Requirements

• Associate’s degree in Hospitality Management, Culinary Arts, Nutrition, or related field (Bachelor’s preferred).
• Minimum of five years of progressive leadership experience in multi-site dining, hospitality, or senior living.
• Certified Dietary Manager (CDM), Certified Executive Chef (CEC), or similar credentials preferred.
• Strong knowledge of healthcare and senior living regulatory environments.
• Demonstrated success in financial management and operational performance improvement.
• Proven ability to lead, influence, and develop high-performing teams across multiple locations.
• Excellent communication, organizational, and strategic thinking skills.

Nice To Haves

• Bachelor’s degree in Hospitality Management, Culinary Arts, Nutrition, or related field.
• Certified Dietary Manager (CDM), Certified Executive Chef (CEC), or similar credentials.

Responsibilities

• Support campus leadership with establishing and upholding high standards of hospitality that reflect a culture of warmth, dignity, and personalized service.
• Champion a resident-centered dining philosophy that prioritizes choice, quality, and meaningful experiences.
• Develop and monitor service standards, ensuring consistency across all communities.
• Lead initiatives that enhance satisfaction, engagement, and overall dining experience.
• Provide system-level consultation, support, and accountability to Dining Services Directors and Executive Chefs across all communities.
• Standardize processes, menus, and service models where appropriate while allowing for local customization.
• Conduct regular site visits, audits, and performance reviews to ensure operational excellence.
• Participate in interviews and lead training and onboarding for Dining Directors and Executive Chef hires.
• Mentor and develop dining leaders, building a strong leadership pipeline.
• Ensure full compliance with all federal, state, and local regulations, including health department standards, food safety, and sanitation protocols.
• Maintain readiness for inspections and surveys; lead corrective action planning as needed.
• Develop and enforce policies and procedures aligned with regulatory requirements and organizational standards.
• Promote a culture of safety and accountability across all dining operations.
• Oversee budgeting, forecasting, and financial performance of dining services across all communities.
• Analyze financial reports to identify trends, opportunities, and risks.
• Drive cost control initiatives without compromising quality or resident satisfaction.
• Optimize labor management, purchasing, and vendor relationships to improve efficiency and margins.
• Stay current with trends in senior living dining, culinary innovation, nutrition, and hospitality.
• Introduce and implement best practices that elevate quality, efficiency, and experience.
• Lead system-wide initiatives such as menu development, wellness-focused dining, and sustainability efforts.
• Evaluate and implement technology solutions that enhance operations and reporting.
• Serve as a key strategic partner to executive leadership, operations, and clinical teams.
• Support new community openings, renovations, and dining program transitions.
• Collaborate with marketing and sales teams to position dining services as a differentiator.

Benefits

• Great pay
• PTO (Paid Time Off) eligibility
• Excellent medical/dental insurance at a low cost, first of the month after 30 days
• Insurance for family members at low cost
• Disability and life insurance
• Vision program
• Flexible Spending Account
• Retirement Plan (401k) eligibility
• Access to the Wellness Centers and free wellness programs
• Delicious, discounted meals
• Robust Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree