Corporate Credit & Collections Representative

Best One Tire & Service • Cullman, AL

1d • Onsite

About The Position

A Corporate Credit & Collections Representative manages accounts receivable by contacting individuals or businesses to secure payment on past-due invoices, resolving billing disputes and maintaining accurate, detailed records of customer accounts to reduce bad debt.

Requirements

• High school diploma or equivalent required; some college preferred.
• Must have five years or more experience in commercial credit and collections.
• Proficiency in MS Office (Word & Excel).
• Knowledge of regulations regarding debt collection.
• Ability to accept responsibility and account for his/her actions.
• Ability to actively attend to, convey and understand the comments and questions of others.
• Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
• Ability to actively drive oneself to set and achieve goals through initiation, resilience and goal-oriented planning.
• Strong communication and negotiation skills are a must, along with telephone etiquette for professional interactions.
• Communicating effectively & professionally in writing.
• Ability to take care of the customers’ needs while following company procedures.
• Ability to be truthful and be seen as credible in the workplace while following company policies and procedures.
• Possessing the trait of being organized or following a systematic method of performing and completing a task.
• Ability to find a solution for or to deal proactively with work-related problems.
• Ability to utilize the available time to organize and complete work within deadlines for oneself and the department.

Responsibilities

• Proactively contacting clients via phone and email to collect outstanding debts by monitoring overdue accounts, using computers and various reports.
• Developing, setting up, and following up on payment plans for delinquent accounts.
• Updating and reconciling customer files to ensure accurate invoicing and payment posting.
• Addressing customer questions regarding invoices, credits, or account discrepancies.
• Preparing reports on account status and aging receivables for management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED