Credit & Collections Representative

Sunbelt Rentals, Inc.
Hybrid

About The Position

This role may require occasional travel to local branch locations as business needs arise. Candidates should be willing and able to travel to support onsite meetings, team collaboration, or operational needs. Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Credit & Collections Representative. As a Credit & Collections representative, you will make collection calls on all past due accounts.

Requirements

  • Knowledge of construction lien laws
  • Professional phone etiquette
  • Commitment to excellent customer service
  • Detail oriented
  • Excellent written and verbal communication abilities
  • Extensive knowledge of fair debt and collection management.
  • Strong knowledge of state commercial laws.
  • Knowledge of legal lending methods.
  • Some experience with computerized accounting methods.

Responsibilities

  • Responsible for reducing delinquency for assigned accounts
  • Contact customers regarding payment status
  • Answering incoming customer calls
  • Deal with customers and profit centers to get disputed invoices resolved
  • Deal with general contractors for specific jobs and make arrangements for joint checks
  • Forward Certificates of Insurance and Tax Certificates to the appropriate departments
  • Update and amend customer maintenance information

Benefits

  • Health, Dental and Vision plans
  • 401(k) Match
  • Volunteer time off
  • Short-term and long-term disability
  • Accident, Life and Travel insurance
  • flexible spending
  • Tuition Reimbursement Options
  • Employee Assistance Program (EAP)
  • Length of Service Awards
  • Medical/Dental/Vision Insurance
  • 401(k) Retirement Plan - US RRS Plan – CAN
  • Paid Parental Leave
  • Paid Holidays and Paid Time Off
  • Tuition Reimbursement
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