Corporate Communications Associate I

Trustmark Bank•Jackson, MS

2d•Onsite

About The Position

Creatively translate concepts into written word and visual presentation in a clear and concise manner for effective communication with the intended audience. To support Trustmark’s Corporate Communications through the development, implementation, and distribution of internal and external communications.

Requirements

Four-year college degree or equivalent experience
Previous experience demonstrating excellent communication skills
Knowledge of Trustmark’s corporate structure and culture
Advanced knowledge in word usage, grammar, sentence structure and paragraphing
Knowledge of PC-based word processing, presentation, desktop publishing and spreadsheet software
Knowledge of PC or MAC-based word processing, presentation, desktop publishing and spreadsheet software (Must pass Intermediate Word and Excel and Basic PowerPoint)
Advanced oral and written communication skills
Ability to communicate effectively and coherently for all levels of associates, strong interpersonal skills
Great attention to details
Ability to be flexible in all situations
Strong analytical skills
Self-motivated; must be able to work independently, without close supervision
Must be able to work effectively in a team environment
Highly developed organization skills
Ability to learn and adapt to new and changing environments
Ability to adhere to strict deadlines
Ability to multi-task and work on multiple projects simultaneously

Responsibilities

Assist in writing, proofreading and editing copy to support the company’s communications objectives, (primarily internal) ensuring voice and tone of Trustmark are maintained across all mediums and that calls to action are clear, strong and appropriate from a business perspective
Intranet – TRIP, carousel images, and News briefs articles
All Associate email messages, posters, presentations, surveys, etc.
Assist in the development, implementation and distribution of a broad range of external communication materials, including print, website, social media, emails, press releases, presentations, event collateral, blogs, etc.
Research topics for messages, identify relevant information for use in blogs and other materials
Create plans, project timelines and schedules for content for blogs, Trustmark’s Intranet, etc.
Collaborate with team members to produce content that is relevant and meaningful to the intended audience
Work on special projects as assigned by the Corporate Communications Manager or Director of Corporate Communications and Marketing
Build and maintain a strong working relationship with subject matter experts across all lines of business and with external vendors utilized by Trustmark for communications and marketing efforts
Maintain Everbridge Crisis Communications system
Ensure ongoing preparedness of crisis communication system and coordinating routine updates to the Trustmark associate contact database
Create training and awareness materials for associates
Administer periodic system testing
Document broadcast results for identifying and recommending enhancements to procedures
Analyze broadcast results in actual event to measure system effectiveness and track associate confirmation/response
Serve as Crisis Communications back-up for Corporate Communications Manager
Perform additional duties as assigned.