Corporate Benefits Administrator

Omni Hotels & Spas•Dallas, TX

7d•Hybrid

About The Position

The Benefits Administrator is responsible for the day-to-day administration of employee benefit programs, including medical, dental, vision, life insurance, disability, retirement plans, leave of absence coordinator and voluntary benefits. Reporting to the Corporate Benefits & Compensation Manager, this role serves as a key resource for associates, ensuring accurate benefit enrollments, compliance with plan provisions, and exceptional customer service. This position is based in Dallas, TX at the Corporate Office, Monday through Friday. Work from home one or two days a week at the department’s discretion.

Requirements

Minimum 2 years of experience in benefits administration, insurance or HR.
Basic understanding of state and federal laws related to insurance and retirement plans.
Strong organizational and communication skills.
Customer service-oriented, with the ability to handle sensitive information confidentially.
Proficient in Microsoft Office, especially Excel.
Willingness to learn new systems and processes

Nice To Haves

Associates or Bachelor's degree in Human Resources, Business Administration, or a related field preferred; equivalent combination of education and experience may be considered.
experience with Dayforce is a plus

Responsibilities

Administer employee benefit programs, including medical, dental, vision, life insurance, disability, retirement, and voluntary benefit plans.
Serve as a point of contact for associates and HR Business Partners by providing guidance on benefit programs, eligibility requirements, enrollment procedures, and plan provisions.
Manage and respond to associate inquiries through the benefits ticketing system, providing exceptional customer service and timely issue resolution.
Review and process benefit enrollments, qualifying life events, status changes, terminations, and other benefit transactions in a timely and accurate manner.
Maintain employee benefit records within the HRIS and benefits administration systems, ensuring data accuracy and integrity.
Conduct routine audits of benefit enrollments, eligibility records, and payroll deductions to identify and resolve discrepancies.
Support dependent eligibility verification efforts through employee outreach, documentation tracking, and coordination with vendors to maintain accurate enrollment records.
Follow up with associates regarding missing or invalid Social Security Numbers and assist in obtaining required information to support accurate benefits administration and regulatory compliance.
Coordinate COBRA-related activities, including qualifying event notifications, vendor communication, and employee support regarding continuation of coverage options.
Assist with ACA compliance processes by supporting eligibility audits, maintaining accurate employee records, and preparing data for annual reporting activities.
Collaborate with payroll, vendors, and internal stakeholders to ensure accurate benefit deductions, premium payments, and enrollment records.
Support new hire onboarding and orientation activities by educating associates on available benefit programs and enrollment requirements.
Assist with the planning, coordination, and execution of the annual open enrollment process, including employee communications, enrollment support, and post-enrollment audits.
Process and respond to Medical Support Notices and other benefit-related notifications in accordance with established procedures.
Support employee wellness initiatives by assisting with benefit fairs, wellness campaigns, and associate engagement activities.
Maintain confidentiality of employee information and ensure compliance with company policies and applicable regulations.
Assist with special projects, reporting requests, and other benefits administration activities as assigned.