CORPORATE APPLICATION TECHNICAL LEADER

City of Toronto•Toronto, ON

12d•CA$58 - CA$64•Onsite

About The Position

To lead project teams and provide senior technical consulting and analysis, development, testing, quality assurance and project planning expertise to deliver and sustain critical enterprise business applications and information.

Requirements

Post-secondary education in computer science or a related discipline, or the equivalent combination of education and experience.
Extensive experience in co-ordinating and leading administration of enterprise on-premises platforms, including Installing, configuring, maintaining, and upgrading enterprise applications
Managing middleware platforms and web/app servers such as Tomcat, IIS etc.
Monitoring application performance and performing troubleshooting and root cause analysis
Managing SSL certificate installation and renewals, service account password updates and system patching
Supporting system integrations, APIs, and data flows processes
Automating routine administrative and operational tasks using scripting tools
Managing configuration control and environment promotions across SBX, DEV, STG, TRN and PROD environments
Providing Incident, problem, and operational support in enterprise environments
Leading and co-ordinating Change Management following the CAB process
Extensive experience in troubleshooting system and application issues, including log analysis, root cause investigation, and effective issue resolution.
Excellent interpersonal and communication skills with the ability to collaborate effectively with diverse stakeholders, including non-technical project managers, subject matter experts, highly technical IT teams, developers, and external vendors within a fast-paced, high-demand environment
Experience with OpenText xECM and/or Rocket Mobius enterprise content management solutions in on-premises and cloud platforms (AWS, Azure, Google Cloud), including user access management.
Experience collaborating with infrastructure, security, development, and testing teams in the deployment of Records Management solutions.

Responsibilities

Directs business and technical inter-divisional staff and professional services to deliver and sustain complex, critical enterprise business applications and information through the application life-cycle and reports progress to manager, stakeholders and team members and ensures successful delivery of solutions adhering to project management methodology
Directs the day to day work output of staff and resources including the scheduling, assigning and reviewing of work tasks to ensure a continuing and consistent service by sustaining complex, critical enterprise business applications and information.
Negotiates amongst divisional business and technical stakeholders with multiple points of view to drive consensus for corporate-wide solution designs.
Brings together multiple stakeholders from across all divisions and provides expert advice within the context of corporate architectures, standards, policies, procedures and emerging technologies.
Determines project requirements, analyzes and recommends feasible options, designs, builds and/or codes, acquires, tests, and implements enterprise information structures and applications, and sustains IT solutions to meet critical City-wide and divisional business objectives and to provide scalable enterprise solutions.
Applies technical expertise to recommend, develop and maintain corporate policies, procedures and standards that are consistent with legislation to ensure enterprise information and applications integrity.
Applies technical expertise to ensure security, privacy and quality assurance requirements are implemented in a manner that delivers business requirements and is consistent with MFIPPA and legislation, thereby ensuring the integrity of complex enterprise information and applications.
Applies project management expertise to lead and/or input to project management and procurement processes including the evaluation and recommendation of complex technical solutions and professional services.
On a project basis, provides direction and assigns work to non I&T positions e.g. divisional unit staff (management & bargaining-unit).
Applies technical expertise to develop and/or input to procurement and project management documentation. Examples include business cases, RFI/P/Qs, Sole Sources, statements of work, service level agreements, project charters, project plans, status reports, issue logs, change orders, resource plans, budgets, migration plans, contingency plans and risk assessments.
Communicates effectively e.g. leading and facilitating meetings, preparing and delivering presentations and reports. Audiences include business/project managers, project team members and other orders of government and external parties.
Develops and/or applies complex business and application models, information structures, data models, data schemas, technical program code, network and security interfaces, data and application design as governed by architectural frameworks, technology standards, information policies and legislative requirements.
Applies a strong understanding of information and technology industry and City priorities over both the short and longer term to advise, develop and maintain City infrastructures, methodologies, tools and techniques; ensures conformance and adherence in daily practice among business and technical teams.
Actively participates in corporate and cross-divisional initiatives to design, construct and implement business and application infrastructure solutions, such as; data warehousing, document management and electronic service delivery.
Analyzes and recommends changes to current business practices, business and information processes, data flows, performance measures, information delivery and knowledge utilization toward a more efficiently managed and coherently integrated information environment for all divisions in the City.
Generates the plan and directs the project team in the execution of software upgrade activities.
Applies technical expertise to perform analysis, development and testing for new or enhancements to existing complex, critical enterprise business applications and information.
Applies technical expertise to support the development and testing environments of complex computing solutions.