Corporate Actions IC Associate (Stock Dividends)

DTCCJersey City, NJ
Hybrid

About The Position

Being a member of the Stock Dividends Team, the IC Associate will be accountable for ensuring that operational procedures are followed, and fundamental business and interpersonal skills are fostered within the team. DTC's Stock Dividends Department announces, processes, and allocates various dividend and interest payments on behalf of its participants with securities in DTC custody. In addition, the IC Associate will work with colleagues globally to ensure the seamless delivery of operations including collaboration on the day-to-day completion of work.

Requirements

  • Minimum of 3 years of related experience
  • Bachelor's degree preferred or equivalent experience
  • Collaborates well within and across teams.
  • Communicates openly with team members and others.
  • Works with the team to review deliverables and ensure quality and accuracy.
  • Adheres to established rules and procedures when performing work.
  • Stays current on changes in their specialist area and seeks out learning opportunities to ensure knowledge is up to date
  • Strong time management and organizational skills
  • Excellent communication and interpersonal abilities
  • Collaborates well within and across teams.
  • Works with the team to review deliverables and ensure quality and accuracy.
  • Minimizes risks associated with departmental projects by observing established instructions and processes
  • Adheres to established rules and procedures when performing work.
  • Proficiency in workflow management tools such as Salesforce, BPM, Power BI/Automate, Appian, etc.
  • Flexibility to respond to changing project requirements, client priorities, and organizational best practices

Nice To Haves

  • Fosters an environment where integrity and transparency are encouraged

Responsibilities

  • Executes on operational processes by following documented procedures and job aides, able to make suggestions on improving process and efficiency.
  • Processes specialized workflows, resolves exceptions, assists with complex inquiries.
  • Takes ownership of workload, ensures deliverables are met in line with procedures, metrics, and benchmarks; while adhering to critical timeframes; ability to manage competing priorities.
  • Builds knowledge of department controls.
  • Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk, escalates appropriately.
  • Maintains a steadfast focus on client service, including responding to inquiries timely and accurately, resolving issues promptly.
  • Builds and maintains strong relationships with internal and external stakeholders to facilitate issue resolution, process improvements, and risk reduction.
  • Demonstrates effective communication skills, active engagement in meetings and displays a curiosity to learn and grow; accepts feedback given and applies to role.
  • Facilitates training sessions for junior team members as directed by management.
  • Participates in projects and initiatives.
  • Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalates appropriately.

Benefits

  • Competitive compensation, including base pay and annual incentive
  • Comprehensive health and life insurance and well-being benefits, based on location
  • Pension / Retirement benefits
  • Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
  • top class training and development
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