Corporate Actions IC Associate (Stock Dividends)

DTCCJersey City, NJ
$60,000 - $115,000Hybrid

About The Position

This role is within the Stock Dividends Team, where the IC Associate will be responsible for ensuring operational procedures are followed and fostering fundamental business and interpersonal skills within the team. The Stock Dividends Department at DTC announces, processes, and allocates various dividend and interest payments on behalf of its participants with securities in DTC custody. The IC Associate will also collaborate with colleagues globally to ensure the seamless delivery of operations, including day-to-day work completion.

Requirements

  • Minimum of 3 years of related experience
  • Bachelor's degree preferred or equivalent experience
  • Collaborates well within and across teams.
  • Communicates openly with team members and others.
  • Works with the team to review deliverables and ensure quality and accuracy.
  • Adheres to established rules and procedures when performing work.

Nice To Haves

  • Foster an environment where integrity and transparency are encouraged
  • Stays current on changes in their specialist area and seeks out learning opportunities to ensure knowledge is up to date
  • Strong time management and organizational skills
  • Excellent communication and interpersonal abilities
  • Proficiency in workflow management tools such as Salesforce, BPM, Power BI/Automate, Appian, etc.
  • Flexibility to respond to changing project requirements, client priorities, and organizational best practices

Responsibilities

  • Executes on operational processes by following documented procedures and job aides, able to make suggestions on improving process and efficiency.
  • Processes specialized workflows, resolves exceptions, assists with complex inquiries.
  • Takes ownership of workload, ensures deliverables are met in line with procedures, metrics, and benchmarks; while adhering to critical timeframes; ability to manage competing priorities.
  • Builds knowledge of department controls. Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk, escalates appropriately.
  • Maintains a steadfast focus on client service, including responding to inquiries timely and accurately, resolving issues promptly.
  • Builds and maintains strong relationships with internal and external stakeholders to facilitate issue resolution, process improvements, and risk reduction.
  • Demonstrates effective communication skills, active engagement in meetings and displays a curiosity to learn and grow; accepts feedback given and applies to role.
  • Facilitates training sessions for junior team members as directed by management.
  • Participates in projects and initiatives.
  • Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalates appropriately.

Benefits

  • Competitive compensation, including base pay and annual incentive
  • Comprehensive health and life insurance and well-being benefits, based on location
  • Pension / Retirement benefits
  • Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
  • DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
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