Corporate Account Manager

BILL

4d•$184,800 - $260,900•Remote

About The Position

As a Corporate Onboarding Account Manager, you will be a key driver of customer success for BILL's corporate accounts, owning the onboarding experience from kickoff through full utilization. You will leverage consultative selling skills, advanced product expertise, and cross-functional collaboration to ensure corporate clients achieve rapid time-to-value and long-term success with BILL's platform. BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. We have operations in San Jose, CA, and Draper, UT. If you're looking for a place that helps you do the best work of your career, look no further than BILL. Make your impact within a rapidly growing Fintech Company

Requirements

4+ years in a quota-carrying account management, customer success, or sales role, with experience managing complex or corporate-level accounts
Proven track record of consistently achieving 100%+ of quota while improving conversion and adoption metrics
Strong understanding and application of value-based and consultative selling; ability to sell internally and externally
Proficiency in managing a complex pipeline using CRM tools
Ability to build and maintain relationships with finance and accounting executives; able to identify pain points, offer solutions, and close business
Ability to read and interpret financial statements and have competent conversations with risk and finance partners
Advanced knowledge of BILL's products and services, or demonstrated ability to develop deep product expertise quickly
Understanding of accounting systems (QuickBooks, NetSuite, etc.) and financial workflows
Excellent communication, interpersonal, and organizational skills with a customer-centric mindset
High level of initiative and adaptability; able to navigate complex, ambiguous situations and drive to resolution

Nice To Haves

SaaS and/or Fintech experience preferred
A passion for helping businesses thrive — and a healthy hatred of manual expense reports!

Responsibilities

Retain and expand the revenue of BILL's corporate accounts by driving full utilization and identifying expansion opportunities throughout the onboarding lifecycle.
Build and maintain deep, trusted relationships with finance and accounting executives at corporate accounts, serving as a strategic advisor through every phase of implementation.
Own the end-to-end onboarding experience for a complex book of corporate business — managing kickoffs, training, adoption milestones, and escalations to ensure clients go live efficiently and successfully.
Manage a complex pipeline of onboarding opportunities using CRM analytics; forecast revenue outcomes accurately and adjust strategies based on pipeline insights with minimal guidance.
Leverage consultative selling skills to tailor onboarding approaches to different buyer personas, company structures, and accounting workflows, driving each customer from implementation to full utilization.
Identify customer pain points and proactively remove roadblocks to product adoption, collaborating with cross-functional teams to deliver seamless client experiences.
Serve as a Subject Matter Expert on BILL's products and services, including upcoming features; educate clients and share best practices with teammates.
Drive collaboration across the organization — advocating for customer needs, influencing product improvements, and spearheading conflict resolution to maintain strong internal and external relationships.
Support a positive team culture by sharing expertise, mentoring peers, and helping drive friendly competition that elevates overall team performance.
Understand and take ownership of individual and team quotas, prioritizing actions that yield tangible, measurable results.