Core Systems Workflow Specialist

Climate First Bank
Remote

About The Position

We’re seeking a Core Systems Workflow Specialist, you’ll lead the design, implementation, and optimization of enterprise-wide workflows on the Jack Henry Silverlake Core System. The ideal candidate will have prior experience with banking core systems. This role will work closely with cross-functional teams to drive operational efficiency and data-driven decision-making.

Requirements

  • Bachelor’s degree in Information Systems, Business Administration, or related field or 3+ years of experience in workflow automation, business process improvement, or systems analysis.
  • Proven experience with workflow automation platforms.
  • Experience with core banking systems (preferably Jack Henry Silverlake) preferred.
  • Experience with Finastra’s Decision Pro preferred.
  • Entrepreneurial Self-Starter - You take charge of your work product and take pride in delivering consistently great and measurable results. You are a highly motivated and detail-oriented individual who solves problems efficiently, seeks operational efficiencies and has the ability to translate business needs into scalable technical solutions. A high-pace and high-expectation environment excites you and you can’t wait to push yourself to new professional heights in a company that rewards high performance.
  • Organization & Efficiency- You manage your time like a pro and stay focused under pressure. You love a good system but also adapt to changing routines. You’re a master note-taker and checklist fanatic who can work independently and manage multiple projects simultaneously while staying on top of things with ease and consistency.
  • Master Communicator- You communicate with confidence, precision, and professionalism. You listen deeply and respond thoughtfully and engage stakeholders at all levels efficiently and tactfully.
  • Banking & Fintech Acumen - You possess a strong understanding of banking operations, compliance standards, and customer service workflows
  • Tech-Forward and Analytical Thinking - You learn new tools quickly, are excited by innovation and leverage technology to optimize your work product. Additionally, you are no stranger to Excel, databases, and form-building tools.
  • Commitment to Being a Team Player - You lift others up, share ideas, and bring positive energy to everything you do. You know how to operate as a part of a larger team and love contributing to the big picture. You’re dependable and always happy to lend a hand where needed.

Responsibilities

  • Lead the development and deployment of automated workflows across departments using tools such as JHA Enterprise Workflow.
  • Collaborate with business units to map current processes, identify inefficiencies, and implement scalable automation solutions.
  • Serve as the subject matter expert on workflow best practices and governance.
  • Develop documentation and training materials for all automated processes including flow diagrams, SOPs, and risk assessments.
  • Partner with the Core Banking Systems Administrator on managing core changes.
  • Translate business requirements into technical specifications for workflow automation within the Jack Henry & Associates ecosystem.
  • Work closely with IT, Operations, Compliance, and other departments to ensure workflows meet regulatory and business requirements.
  • Adopt a commitment to environmental, social, economic, and racial justice.
  • Stay informed of applicable regulatory requirements and complete all mandatory compliance and IT training.
  • Pursue and demonstrate an understanding of established Bank policies, procedures, and regulations.
  • Question suspicious activity and collaborate closely with the respective department(s) to help prevent fraudulent activity.

Benefits

  • Annual bonus, incentives and equity
  • 100% employer-paid for employees health coverage
  • Employer contribution for dependents health coverage
  • Medical, Dental & Vision Insurance
  • Health Savings Account (HSA)
  • Free Telemedicine access via Teladoc
  • 401(k) with 6% Employer Match — No Vesting Period.
  • Employee Stock Options
  • Exclusive Employee Banking Perks
  • 0% Financing for Employee Solar Loans
  • Employee Only Mortgage Product with exclusive interest rates and terms.
  • 0% Financing for Eligible Electric Vehicles (EVs)
  • Referral Incentives
  • 2–4 Weeks of Vacation based on officer level plus additional tenure-based time.
  • 64 Hours of Paid Sick Time for all full-time employees.
  • Company-Paid Life Insurance
  • Short- & Long-Term Disability Insurance
  • Voluntary Life, Accident & Critical Illness Coverage
  • Employee Assistance Program (EAP) with free counseling, legal, and financial services.
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