Core Returns Clerk

Door Controls USA•Ben Wheeler, TX

6d•Onsite

About The Position

The Core Returns Clerk processes daily core returns and works with customers to collect past due cores. This role involves managing the financial system, updating reports, communicating with customers, and processing invoices and credits related to core returns. The clerk will also run reports, attend meetings to discuss collectability issues, and schedule freight pickups.

Requirements

Strong verbal and written communication skills
Strong organizational skills and attention to detail
Strong analytical and critical thinking skills
Ability to manage time and prioritize tasks to meet established deadlines
Ability to function effectively in a high-paced and at times stressful environment
Proficient with Microsoft Office Suite or related software
High school diploma or equivalent

Nice To Haves

Education classes in accounting, finance, or business management are desirable
Accounts receivable or customer relations experience preferred

Responsibilities

Assist in processing daily core returns
Scan and file daily core return paperwork obtained from Receiving
Process returned cores in the company’s financial system and update past due core report
Send past due core list to customers on a scheduled basis or as requested
Contact customers regarding past due cores
Process customer invoices/credit memos for past due cores
Process credits for the return of past due cores
Assist customers with core questions
Run weekly core aging reports
Attend weekly meeting to review past due and returned core report. Discuss collectability issues and determine resolution
Scheduling incoming/outgoing freight pick ups