Core Quality Manager - Propulsion HVAC & Engine Systems
About The Position
The Core Quality Manager will lead tasks for assigned programs in North America, focusing on driving resolution for Open Product Development and Serial Life issues. This role involves developing and tracking Key Performance Indicators (KPIs) related to Time to Fix and on-time completion, creating new program KPIs, and monitoring warranty performance. The manager will also be responsible for visualizing quality performance through dashboards and scorecards, identifying emerging issues from field data and customer surveys, and documenting lessons learned. Collaboration with engineering teams, stakeholders, and Stellantis Quality is crucial for issue resolution and process improvement. The role also includes active participation in implementing Stellantis Engineering Way Quality Standards and presenting performance data to leadership.
Requirements
- Bachelor’s Degree in Engineering
- Minimum of 8 years' experience in Automotive Product Development or Quality
- Demonstrated knowledge of Quality Tools & Processes (Proactive & Reactive)
- Proficient in SharePoint, Power BI, Excel (Advanced), PowerPoint & Problem Solving
- Excellent written & verbal communication skills
- Professional & positive attitude
- Able to work under pressure, stay organized & meet deadlines
Nice To Haves
- Demonstrated Six Sigma certification
- Minimum of 10 years' experience in Automotive Product Development or Quality
- System / Component knowledge of PHES (HVAC, Fuel, Exhaust, Cooling, Intake)
Responsibilities
- Drive resolution to Open Product Development issues and develop monthly KPI status to target using TTF (Time to Fix) & Percent on-time KPIs.
- Assist in driving resolution to Open Serial Life issues and develop monthly KPI status to target using TTF (Time to Fix) & Percent on-time KPIs.
- Create Propulsion System KPIs for new programs at required milestones, collaborating with PHES Engineering & other stakeholders.
- Track “Status to Target” for PHES 3MIS Warranty KPI, monitor & collaboratively resolve warranty upticks.
- Develop Status to Target visualization including PHES Quality performance Dashboards & Scorecards.
- Foresee roadblocks & escalate topics to preserve status to target integrity on all deliverables.
- Monitor PHES 1MIS Field Early Warranty & Customer Quality Surveys for Emerging Issues.
- Assist PHES Engineering & other stakeholders by providing pertinent quality/warranty info.
- Regularly monitor SIRIUS for HEPQ Product Development issues & drive issue resolution.
- Drive & document resolution to Lessons Learned, developing monthly status to target KPIs.
- Collaborate with Stellantis Quality & identify key Lessons Learned to be documented.
- Collaborate, prepare & present KPI visualizations to PRS/PHES leadership, including Global / Regional & Key Asset Engine Based Scorecard, Global/Regional PHES 3MIS Performance Dashboard, Global/Regional PHES Dashboard by Function, Regional 3MIS PHES Dashboard by Platforms, and Regional 3MIS PHES Dashboard by Models.
- Active participant in implementing Stellantis Engineering Way Quality Standard.
- Datamine warranty history on emerging/known quality issues & synthesize.
- Follow-up on Change Management roadblocks.
- Address any other issues assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
