Core Intern

Four Seasons Hotels and Resorts • Toronto, ON

4d • CA$19 • Onsite

About The Position

Four Seasons Hotel Toronto is looking for a talented and dynamic Centralized Operations Reservations Exchange (CORE) Intern who shares our passion for excellence and who infuses enthusiasm into everything they do! As the first and last impression of the Hotel, this high profile department carries a special responsibility. As the voice of the hotel, the Core Intern ensures that all communication channels operate flawlessly, including the hotel’s phone and paging system. Our Core Interns are responsible for selling the hotel and providing information to prospective guests, capturing sales from the incoming calls and coordinating details of reservations for all Hotel Rooms, Spa, Restaurant/Bar, Room Service. As well, the individual is responsible for ensuring our guests are well looked after from the start. They are also responsible for providing general information about the hotel and assisting callers as well as responding to emergencies by connecting the appropriate individuals by phone or radio. Due to the central core nature of this position, the Core Intern also acts as the friendly and courteous voice of Room Service and Housekeeping Team. This position is scheduled to take place from beginning of September 2026 to end of December 2026.

Requirements

• Excellent personal presentation and interpersonal skills
• Good problem-solving ability
• Proficiency in Hotel property management systems
• Outgoing personality and a can-do approach to any task
• Currently enrolled in a hotel operations or closely related program
• Intern applications must be directly related to the program of study and a requirement as part of the program
• Exceptional communication skills and command of English language
• Legal work authorization in Canada

Nice To Haves

• Previous experience in a fast paced hotel environment
• Familiarity with OPERA and Microsoft Office (Outlook, Onedrive, Excel, and Teams)
• Additional languages

Responsibilities

• Selling the hotel and providing information to prospective guests
• Capturing sales from incoming calls
• Coordinating details of reservations for all Hotel Rooms, Spa, Restaurant/Bar, Room Service
• Ensuring guests are well looked after from the start
• Providing general information about the hotel and assisting callers
• Responding to emergencies by connecting the appropriate individuals by phone or radio
• Acting as the friendly and courteous voice of Room Service and Housekeeping Team

Benefits

• Complimentary meal per shift in our employee dining room, OASIS
• Excellent Training and Development opportunities through goal setting, regular check-ins, job shadowing opportunities, exclusive projects, and more!
• Hourly rate of pay $19,15

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed