CORE Analyst & Project Coordinator

Partners 1st Federal Credit Union•Fort Wayne, IN

3d•Hybrid

About The Position

This position is for U if you have a strong desire to work and learn a fast-paced, ever changing environment, the ability to multi-task and adapt as priorities change and shift, and are able to work at our Directors Row location, Fort Wayne, IN, full-time, 40 hrs/wk, with a schedule of: Mon-Fri: 8:00am-5:00pm. The role involves planning, researching, implementing, and launching efficient core systems in support of core organizational development. It also includes executing strategies for enhancing user experience of the core systems, overseeing all significant core related projects, managing resource utilization, enforcing project schedules, and executing project work plans. The position serves as the liaison between the project team and management.

Requirements

Two to Five years of similar or related experience, including time spent in preparatory positions.
A high school degree or GED is required.
Project management and/or project team experience.
Intermediate or advanced knowledge of technology programs utilized by the banking industry, but not limited to, current and/or future primary core systems, Internet/Intranet applications, Project Management software, Microsoft Office products including excel fundamentals, SQL, Power BI experience (beneficial), credit union operations, products and services, operational policies and procedures.
The ability to multi-task and deal with complex problems involving multiple facets, variables and situations where only limited standardization exists.
Must be capable of regular, reliable and timely attendance.

Nice To Haves

Power BI experience

Responsibilities

Meets with decision makers, systems owners, and end users to define business requirements and system goals, and identify and resolve business systems issues.
Interacts with the Release Team on the analysis and testing of all new system enhancements.
Aid in establishing work procedures to meet scheduled timelines.
Coordinates and performs in-depth tests, including end-user reviews, for modified and new systems.
Works with Subject Matter Experts to design, develop, and oversee implementation of end-to-end core integrated systems.
Assists employees in solving routine system software and procedure problems.
Coordinate project activity, resources, and communications for core and core integrated projects.
Monitor and analyze the project team’s progress toward project completion; maintain communication with senior management and escalate changes or issues accordingly, within the assigned level of authority.
Prepare reports for senior management regarding project status(es).
Document project progress through status reports and maintain document repositories for the organization’s portfolio of projects.
Maintain change requests and provide reporting on the change request backlog.
Support the organization in managing knowledge through the development and storage of after-action reports and refer to them accordingly.
Conduct project post implementation reviews.
Comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Reflect the credit union's culture, mission, and core values through exceptional service that supports both employees and members.
Demonstrate a strong commitment to service excellence and member-focused solutions.