Copier Technician

DEX Imaging•St. Louis, MO

11d•Onsite

About The Position

DEX Imaging is a nationwide leader in document handling equipment and office technology, with locations across the United States. As the largest independent provider of office technology in the country, we are known for delivering exceptional customer service—and that starts with hiring and developing great people. We’re currently looking for experienced Copier Technicians to support the St. Louis, Mo market. If you enjoy working hands-on, in an technical environment, being out in the field independently, and making an impact on your local businesses while maintaining a healthy work-life balance, this could be a great fit for you. Our Copier Technicians are the face of DEX Imaging in the St Louis, MO market. This role is ideal for someone who is mechanically inclined, reliable, and customer focused. You’ll service copier and document-handling equipment for local customers while building lasting relationships with businesses throughout the area.

Requirements

High school diploma or equivalent
Six months to one year of related experience and/or training (or equivalent combination of education and experience)
Valid driver’s license
Strong mechanical aptitude and problem-solving skills
Excellent customer service and communication abilities
Ability to manage longer service calls calmly and professionally

Responsibilities

Provide service and customer support during field visits throughout your territory
Perform equipment installation, repair, preventative maintenance, and testing
Diagnose technical issues and determine effective solutions
Complete accurate and timely service reports
Follow company field procedures, protocols, and safety standards
Understand customer needs and provide clear recommendations