Copier Service Technician
About The Position
DEX Imaging is seeking a Field Service Technician to service office technology equipment, including copiers, printers, and multifunction devices. This role involves diagnosing, troubleshooting, and repairing equipment, performing preventive maintenance, and providing excellent customer service. The ideal candidate will have mechanical aptitude, strong troubleshooting skills, and a willingness to learn, with experience in office technology or transferable technical skills from industries like automotive repair, HVAC, or IT being highly valued. DEX Imaging offers competitive pay, comprehensive benefits, paid training, and career advancement opportunities in a fast-paced environment.
Requirements
- Mechanical aptitude and strong troubleshooting ability
- Customer service and communication skills
- Ability to work independently and manage time effectively
- Basic computer and networking knowledge
- Positive attitude and willingness to learn new equipment and technology
- Valid driver’s license and reliable transportation
Nice To Haves
- Manufacturer certifications or hands-on experience servicing Konica Minolta, HP, Sharp, Canon, or similar office technology equipment
- Experience in Copier, printer, or multifunction device repair
- Konica Minolta, HP, Sharp, Canon, or other office equipment brands
- Manufacturer training or industry technical certifications
- Automotive technician work
- Appliance repair
- Cable or satellite installation
- HVAC, electrical, or electronics work
- IT, computers, or networking support
- Military technical experience
Responsibilities
- Diagnoses, troubleshoot, and repair office technology equipment, including copiers, printers, and multifunction devices
- Perform preventive maintenance and complete routine service calls
- Install, configure, and test equipment at customer locations
- Provide excellent customer service and technical support during onsite visits
- Maintain accurate service records and communicate repair updates clearly
- Manage assigned territory and service schedule efficiently
- Work independently while remaining connected to a supportive service team
- Continue developing your knowledge of office technology, equipment, and manufacturer-specific service procedures
Benefits
- Competitive pay plus incentives
- Comprehensive benefits package
- Paid training and ongoing professional development
- Mileage reimbursement and travel compensation
- Career advancement opportunities
- Supportive team culture
- Company-provided tools and technology
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
