1st Shift Copack Quality Supervisor

ID Logistics US•Country Club Hills, IL

4h•Onsite

About The Position

ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France, and have a US base in Scranton, PA. We accelerated growth in 2022 after merging with Kane Logistics just three years prior. Now operating as ID Logistics US, we provide comprehensive supply chain solutions across 50+ sites, powered by over 7,000 team members within the United States. With a global workforce of over 38,000 experts and 84 million square feet of facilities across over 400 sites, we're transforming logistics--and this is just the beginning! The Quality Supervisor at ID Logistics is responsible for ensuring products and services meet both customer expectations and company standards. This role focuses on developing and implementing quality policies, monitoring performance, and addressing customer feedback to drive continuous improvement. The supervisor will adhere to corporate and site-specific Good Manufacturing Practices (GMP) and report noncompliance when observed. Additionally, they will promote and enforce company safety rules and standards.

Requirements

High School Diploma or GED, or equivalent combination of education and experience.
Strong understanding of basic math.
Demonstrates a positive attitude and strong teamwork skills to meet objectives.
Commitment to process excellence through efficient and accurate adherence to procedures.
Effective communication with leadership, team members, and other departments.
Ability to understand and apply SDS, LOTO procedures, and cleaning processes to meet customer specifications.

Nice To Haves

3PL industry experience is strongly preferred.
Food grade warehousing experience.
Proficiency or willingness to learn computer-based tools, including spreadsheets and statistical quality control systems.

Responsibilities

Audit, inspect, and verify product quality to meet company and customer specifications
Review and maintain cleaning master schedules, SOPs, and sanitation documentation
Conduct weekly inventory of sanitation materials and order supplies as needed
Train and oversee cleaning line teams and housekeeping staff on proper procedures and chemical use
Perform and document pre-operational and post-cleaning equipment inspections
Review shift documentation daily and escalate non-compliance with customer or company standards
Accurately maintain and file quality, sanitation, and production records
Ensure proper product coding, labeling, donor age, and weight control standards are met.
Collect, label, and store microbiological and retain samples per customer requirements.
Lead quality shift changeovers and ensure continuity between shifts.
Support compliance with food safety, security, and regulatory requirements
Promote safety and GMP compliance across all team members
Perform additional duties as assigned to support quality operations
Act as the secondary contact for regulatory, customer, third-party, and CID audits
Serve as the primary liaison between the site and corporate quality regarding the site’s quality management system
Manage the Document Management System at the site level
Serve as the Lead Auditor for the Critical Procedure Audits program
Oversee Quality Refresher Training for the site associates
Along with GM, drive the implementation of new and revised processes
Oversee the Corrective and Preventive Action process
Other duties as assigned