Title Coordinator (Remote - US)

First American

6d•$20 - $27•Remote

About The Position

First American's GO Title division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. GO-SS (Global Operations - Specialized Services) provides office support to First American offices nationally and is excited to have an opportunity to grow and expand the depth and quality of the services we provide. We are searching for an experienced title professional to coordinate the team with the Title Advisor by providing expertise and knowledge regarding a variety of advanced support options we are evolving and building.

Requirements

Experience as a front-line title resource.
Experience and desire to utilize AI to improve title production and process.
Experience working with global staff and management.
A thorough understanding of title documents and contracts in accordance with internal policies and procedures and applicable statutory and federal regulations.
Understanding of appropriate title functions with exposure to commercial transactions in a variety of geographic locations.
An appropriate and thorough understanding of the requirements of title insurance including commitments, pro forma, policies, open order, reading sales contracts, recording, and post-closing tasks.
A desire and ability to share title knowledge with others and to train and mentor staff as needed to perform title functions.
Experience serving complex multi-site transactions with understanding of the variability of client requirements and the concept of “starting with the end goal in mind.”
2+ years’ experience in escrow/title or curative lender role
High School diploma or equivalent
Proficient MS Office skill set
Excellent verbal/written communication skills
Must be able to maintain professionalism and a positive service attitude at all times
Strong attention to detail
Problem solving, organizational skills
Exercises good judgment
Working knowledge of company and/or client operating systems

Responsibilities

Serve as an escalation resource for complex title questions and multi-site commercial transactions.
Coach and train global Title Assistants on title procedures, client requirements, and quality standards.
Contribute to visionary activities as we strive to improve our efficiency and degree of quality.