Coordinator - START

YAI • Berkeley, CA

2d • Hybrid

About The Position

The Coordinator role is responsible for maintaining an active caseload of individuals referred for START Services. This involves providing systemic consultation based on assessments and outreach findings, utilizing ecomaps, and consulting with systems/teams using best practices. The role requires regular outreach visits to individuals' homes, day programs, or vocational settings for evaluations and assessments, conducted in-person or via telehealth as needed. The Coordinator will assist with referrals for consultation and treatment, including screening for START enrollment and completing intake assessments. They will also coordinate support meetings and crisis plan development, ensuring information is shared with the Medical and/or Clinical Director and escalating concerns as appropriate. Development of Comprehensive Service Evaluations, Crisis Prevention and Intervention Plans, and other documentation is a key responsibility. The role involves participation in recurring consultations, staff meetings, and on-call coverage for crisis services on a rotational basis. Accurate data entry into the START Information Reporting System and other required systems is essential, as is maintaining community partner linkages. The Coordinator will also develop materials and present at Clinical Education Team Meetings, participate in the Center for START Services National Network, and complete all necessary trainings to ensure compliance with YAI policies and regulatory requirements, including obtaining START Coordinator certification. Compliance with Federal, State, Local, and HIPAA regulations is mandatory.

Requirements

• Master’s degree in Mental Health, Psychology, Counseling, Social Work or other Human Service field; and At least two (2) years of experience working with the I/DD population and/or behavioral health needs; or Satisfactory combination of education, experience and/or training as authorized by START/NCSS and/or appropriate State regulatory agency (e.g. OPWDD, etc.); however, all START Coordinators must have at least a bachelor’s degree in human services discipline.
• Successful completion of START Coordinator Certification training within 12 months of appointment, including demonstration of competencies in all associated areas.
• Ability to provide on-call coverage for crisis services on a regularly recurring basis, as designated by START leadership in assigned region beyond regular work hours including weekdays, weekends, evenings and/or overnight on a 24/7 basis, as required.
• Ability to travel regularly across assigned region(s) to conduct in-person assessments, evaluations and visits as required by caseload and to occasionally travel across other regions within state of operations and/or to other states as needed for NCSS meetings or events.
• Ability to work with complex systems and an interest in the population is essential.
• Exceptional interpersonal and problem-solving skills.
• Independent and organized with strong communication and writing skills.
• Highly flexible personality type and willingness to take initiative.
• For assignments in the State of California, START Coordinators must meet the following additional requirement: Valid Driver’s License

Nice To Haves

• Experience working with individuals with I/DD with cooccurring diagnoses and complex behavioral needs
• Experience working with people and their families and/or social service providers
• Verbal and/or written fluency in Spanish highly preferred; fluency in other language(s) may be preferred based on assigned region(s) and caseload

Responsibilities

• Maintains an active caseload of up to 20-25 individuals referred for START Services.
• Provides systemic consultation based on assessment and outreach findings.
• Conducts regular outreach visits to individuals' homes, day, and/or vocational settings for evaluations and assessments.
• Assists with referrals for consultation and treatment, including screening for enrollment in START and completion of intake assessments.
• Ensures the coordination of support meetings and crisis plan development for individuals served through START.
• Develops Comprehensive Service Evaluations, Cross-Systems Crisis Prevention and Intervention Plans, intake/assessments, intervention and outcome plans.
• Participates in recurring consultation, staff and other meetings with START leadership, clinical team and START Therapeutic Coaching program.
• Provides on-call support on a regularly scheduled, rotational basis as part of the START team.
• Completes and maintains all applicable documentation, paperwork and/or records on a timely basis.
• Accurately enters all required data into START Information Reporting System and other appropriate systems.
• Conducts regular outreach with community partners to maintain linkages and relationships.
• Develops materials and presents at Clinical Education Team Meetings as assigned.
• Participates in the Center for START Services National Network.
• Completes and maintains all necessary trainings based on assigned program/region.
• Complies with all Federal, State, Local and other relevant regulatory agency requirements, including HIPAA.
• Performs all other duties as assigned.

Benefits

• Consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level