Coordinator

L.A. Hydro-Jet & Rooter Service • Los Angeles, CA

7d • $25 - $29 • Onsite

About The Position

L.A. Hydro Jet & Rooter Services is seeking a motivated and customer-focused individual to join our Operations Team as a Coordinator! With a family-friendly approach, we prioritize work-life balance—discover why leading businesses trust us and why you’ll love working here! This position plays a critical role in driving revenue, supporting our field teams, and delivering an exceptional customer experience from the initial estimate through project completion. The Coordinator is responsible for scheduling approved estimates and bids for both the Jetting and Repair Departments. This role works closely with customers, technicians, dispatch, and management to ensure projects are scheduled efficiently and communicated effectively.

Requirements

• Strong communication and customer service skills.
• Excellent organizational and follow-up abilities.
• Ability to multitask in a fast-paced environment.
• Attention to detail and accuracy.
• Problem-solving skills and sound judgment.
• Ability to work collaboratively with field and office personnel.

Responsibilities

• Review approved estimates and communicate project details with customers.
• Convert estimates into sold work and accurately document project requirements.
• Verify estimate pricing and scope accuracy prior to scheduling.
• Coordinate project scheduling with customers and property representatives.
• Maintain consistent follow-up communication through phone and email.
• Schedule pre-work inspections and coordinate project planning activities.
• Obtain permits and arrange DigAlert notifications when required.
• Ensure all customer notices and project-related communications are completed.
• Work closely with Dispatch to coordinate field staffing and project timelines.
• Respond to a high volume of inbound and outbound customer calls.
• Evaluate customer requests and prioritize emergency service needs.
• Assist in identifying plumbing service needs and routing work appropriately.

Benefits

• Medical
• Vision
• Dental
• 401K plan + match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed