Under some supervision, performs work activities and projects requiring technical knowledge in a safe, effective, efficient and economic accomplishment of assigned objectives. This role involves coordinating work activities of others within a work group, team, or externally with contractors and vendors to resolve routine technical tasks and field work activities. The position requires performing varied assignments demonstrating technical knowledge and analytical techniques to solve problems or analysis, participating in the planning and organization of outage/project work activities, and contributing to team decision-making. The role also includes monitoring labor relations activities, developing rapport with contractors, and collaborating with others by supplying information and seeking assistance. Additionally, it involves providing training and guidance to lower-level employees, pursuing effective ways to protect and enhance the environment while providing reliable electricity at a competitive cost, and communicating effectively both verbally and in writing with various stakeholders including team members, management, customers, contractors, vendors, and regulatory agencies. The position requires knowledge of AEP's general terms and conditions and the ability to interpret and administer contracts, applying problem-solving skills to resolve technical problems and initiate solution techniques. A strong customer focus is essential, demonstrating an attitude and desire to listen to and satisfy both internal and external customers. The role requires working outside in all types of weather and exposure to hazardous materials, potentially requiring extended hours and extensive travel.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree