Full Time Coordinator
About The Position
The Coordinator promotes an excellent customer experience and oversees a team of Associates at the front of the store, ensuring prompt, courteous service and promoting loyalty programs. The role leads by example through customer engagement and by maintaining a clean, organized store, while modeling outstanding customer service. The Coordinator helps create a positive internal and external customer experience, promotes honesty and integrity, and maintains confidentiality. The role trains and mentors Associates on front-end principles and on personalizing the customer experience while promoting loyalty programs. It assigns registers, responds to point-of-sale coverage needs, coordinates Associate breaks, addresses customer concerns promptly, and ensures tasks are completed according to the store plan. The Coordinator communicates priorities and progress to management and Associates, gives and accepts recognition and constructive feedback, partners with Management on training needs, and ensures adherence to labor laws, policies, and procedures. The role also supports credit and loyalty programs, store shrink-reduction goals, and safety awareness, and performs other duties as assigned. This position is at TJ Maxx Store 0046 in Fenton, Missouri. The starting pay range is USD $16.00 to $16.50 per hour; actual starting pay depends on factors including relevant skills, qualifications, and experience.
Requirements
- Available to work a flexible schedule, including nights and weekends.
- Strong understanding of merchandising techniques.
- Able to multitask.
- Strong communication and organizational skills, with attention to detail.
- Able to respond appropriately to changes in direction or unexpected situations.
- Team player who works effectively with peers and supervisors.
- Able to train others.
- One year of retail experience and six months of leadership experience.
Responsibilities
- Promote an excellent customer experience and oversee front-of-store Associates to ensure prompt, courteous service.
- Lead by example by engaging with customers, maintaining a clean and organized store, and modeling outstanding customer service.
- Promote a positive internal and external customer experience, honesty, integrity, and confidentiality.
- Train and mentor Associates on front-end principles and coach them on personalizing customer interactions and promoting loyalty programs.
- Assign registers, respond to point-of-sale coverage needs, and coordinate breaks for Associates.
- Address customer concerns and issues promptly.
- Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
- Communicate priorities and progress accurately and effectively with management and Associates.
- Provide and accept recognition and constructive feedback.
- Partner with Management on Associate training needs.
- Ensure adherence to labor laws, policies, and procedures.
- Promote credit and loyalty programs.
- Support and participate in store shrink-reduction goals and programs.
- Promote safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) Associate contributions
- Child care and cell phone discounts
- Pet and legal insurance
- Credit union
- Referral bonuses
- 401(k) match for those meeting service or hours requirements
- Medical, dental, and vision coverage for those meeting service or hours requirements
- Health savings account (HSA) for those meeting service or hours requirements
- Health care flexible spending account (FSA) for those meeting service or hours requirements
- Life insurance for those meeting service or hours requirements
- Short- and long-term disability for those meeting service or hours requirements
- Paid parental leave for those meeting service or hours requirements
- Paid holidays, vacation, and sick time for those meeting service or hours requirements
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
