Coordinator Workflow

Dreyer's Grand Ice Cream•Laurel, MD

2d•$65,300 - $68,124•Onsite

About The Position

This role performs functions within Supply Chain Operations with limited supervision. The Work Flow Coordinator will perform inventory management tasks, inbound (IB)/outbound (OB) analysis and provide ongoing support with IMREX and as a subject matter expert (SME) through SAP processing. They will be responsible for managing and distributing work to execute an even freight flow from picking, loading, and receiving to meet critical time goals and ensure all customer orders are completed daily. The Work Flow Coordinator will need to effectively pull correct resources to fix issues. There is also a common component of small project execution and active participation and leadership in continuous improvement at the distribution center. This is a self-starting role with many interactions with the frontline team and the sites leadership team.

Requirements

High school diploma is required.
Able to work independently with minimal supervision
Able to use systems technology and software applications (i.e., Excel, Word, Power Point, etc.).
Able to communicate clearly via phone, email.
Must exhibit a high degree of urgency and commitment to resolve transaction errors and do so with minimal supervision.
Able to train and mentor peers in a fast past environment.
Able to manage and deal with constant ongoing system and process changes.
High degree of attention to detail and consistency.
Able to meet deadlines and production requirements.
Must possess strong communication and interpersonal skills.
Able to problem solve and make routine decisions quickly.
Applicants must be legally authorized to work in the United States now and in the future. The company does not provide visa sponsorship or any immigration support (including STEM OPT training plan and H-1B lottery registration) for this position.

Nice To Haves

Associate’s degree or high education is preferred and/or equivalent experience.
Experience in Logistics Operations environment preferred.
Experience working with labor planning and assets (i.e., forklifts, sit-downs, etc.).
Experience with Warehouse Management Systems (IMREX & AS400) and SAP is preferred.
Experience training and mentoring peers.

Responsibilities

Responsible for all day-to-day warehouse activities including, but not limited to: Coordinating daily operations in the form of assigning the workload through IMREX/ VAP Warehouse Management System for all inventory, IB and OB functions (i.e., Picking, Loading, and Receiving). All workload will be handed out by scheduled appointment and priority.
Utilizing yard management system to arrange trailer moves to and from the dock. Aligning trailers to appropriate door for shipping/receiving.
Perform periodic audits on but not limited to bill of lading /BOL, ICC and Quality. Assure compliance when filing BOL’s at end of shift/day.
Communicating vertically and laterally on all matters to the daily workload will be important for daily attainment of business objectives in both verbal and written form as required.
Resolution of flow issue (s) and problems raised by frontline employees are effectively and timely addressed to ensure continuation of facility operations and downtime is minimized.
Compiling daily reports on workload status and past due carriers for outbound appointments.
Ensuring flow procedures are followed appropriately by frontline employees, internal and external sources
Support operational initiatives and various projects that lead to decisions/strategies.
Support facility and department guidelines, processes and SOPs balancing both business needs and frontline employee needs.
Attend all mandatory training sessions held throughout the year.
Support inventory control (i.e., IB/OB, Order Maintenance, General Questions, FIFO, etc.)
Support of fill rate (i.e., order packet management, pending/hold management, pre-pick) to ship 100% to the customer.
Ensure site security by answering front gate calls after hours
Daily lot checks based on site needs
Promote the Froneri culture of employees being owners rather than just employees.
Other projects and duties as assigned.