Coordinator, Warehouse Operations

Pandora•Glen Burnie, MD

11d•$25 - $30•Onsite

About The Position

As the largest jewellery brand in the world, Pandora gives a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career. The Pandora Operations team provides fast and accurate service to internal and external customers while closely managing operating expenses and driving continuous improvement across all areas. As Warehouse Operations Coordinator, you will coordinate the daily flow of warehouse orders from release through completion, serving as a key point of contact for order inquiries and partnering with Fulfillment, Inventory, Customer Experience, Merchandising, IT, and warehouse leadership to resolve issues impacting order fulfillment.

Requirements

1-3 years of experience in warehouse, distribution center, logistics, customer service, or order management preferred.
Warehouse, DC, or logistics experience preferred.
Customer service or order management experience preferred.
Experience with ERP, WMS, TMS, RF scanners, and Microsoft Office tools preferred.

Responsibilities

Prepare and release daily order batches in accordance with business priorities and operational capacity.
Allocate, print, sort, and distribute orders to support efficient warehouse execution.
Monitor order queues and batch progression throughout the day to ensure orders continue flowing through the operation without unnecessary delays.
Proactively identify aging, stalled, or exception orders and coordinate with Fulfillment, Inventory, IT, or Customer Experience to drive timely resolution.
Manage the shared LC Fulfillment inbox by responding to order inquiries, providing status updates, and coordinating follow-up with internal stakeholders.
Manage exception flows, including shorted orders and other order-related issues.
Assist with monitoring workload throughout the day and communicate changing priorities to warehouse leadership.
Identify opportunities to improve daily processes and recommend practical solutions that enhance efficiency and customer service.