Coordinator, Ticketing Compliance & Revenue
About The Position
The Tennessee Titans are looking for a detail-oriented and analytical Ticketing Compliance & Finance Coordinator to provide support to the Tennessee Titans’ Ticket Operations department. The Ticketing Compliance & Finance Coordinator supports the day-to-day operations of the Tennessee Titans’ Ticket Operations department, serving two core functions: (1) financial reporting and reconciliation for ticketed revenue, and (2) contract compliance for PSL (Personal Seat License) sales and transfers. This role requires someone equally comfortable balancing daily revenue reports as they are reviewing contract terms and processing amendments.
Requirements
- Bachelor's Degree
- Proficient in Microsoft Excel (pivot tables, reconciliation formulas)
- Strong analytical, organizational, and problem-solving skills; comfortable managing detail-heavy work under deadline
- Team-oriented, strong work ethic, and enthusiastic about contributing to department and organizational success
Nice To Haves
- Bachelor’s degree in finance, accounting, business administration, or related field
- Experience with SeatGeek Unify (or comparable ticketing platform)
- Prior accounting, bookkeeping, or financial reconciliation experience
- Familiarity with contract review or administrative compliance work
Responsibilities
- Balance and maintain daily detailed reporting of all monies collected for PSLs, and Titans season tickets
- Monitor bank accounts and process payments through the ticketing system
- Execute check payments through the ticketing system and coordinate with banking partners
- Track New Stadium sales and run monthly commission reports for eligible sales reps per commission guidelines
- Support end-of-month reporting and year-end balancing for ticketing revenue
- Monitor and help resolve chargebacks, returned payments, and payment declines
- Process PSL cancellations quarterly
- Review PSL contracts for Nissan Stadium sales to ensure accurate submission and documentation
- Process contract amendments and manage the PSL transfer process end-to-end
- Perform general account maintenance within the ticketing system to keep contract and account records current
- Perform other related duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
