Coordinator, Supply Chain

Joni and Friends•Agoura Hills, CA

38d•$22 - $24•Hybrid

About The Position

Under the supervision of the Supervisor, Supply Chain, support the overall objectives of Joni and Friends’ Global Operations department. Perform duties and responsibilities including, but not limited to: Supply Chain Division, Collection and Restoration, Transport Logistics, and Systems and Processes. This role requires cross-training in wheelchair collection, restoration, and transport logistics, cultivating strong internal and external relationships, and supporting various aspects of wheelchair procurement and shipment tracking. The position also involves updating project management tools, disseminating shipping documentation, and providing input for system and process improvements. Additionally, the role includes monitoring financial advances, reconciling expenditures, and performing other duties as assigned by the supervisor.

Requirements

Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith
Desire to serve in a growing and dynamic Christian service ministry
Associate Degree, equivalent work experience, or supply chain or logistics certification
Two to three years of comparable process coordination experience
Able to support and integrate with other departments
Must be a self-starter, flexible and able to multi-task
Takes initiative to seek other work when assigned tasks are complete
Uses good judgment in working with and for a diverse group of volunteers
Demonstrates effective and diplomatic written and verbal communication skills
Maintain a sense of tidiness and orderliness in the workplace
Basic accounting knowledge
Ability to manage workload to meet deadlines
Ability to learn new applications quickly
General computer skills are necessary along with a competent, working knowledge of Windows, Microsoft Word, Microsoft Outlook, and the Internet
Strong Microsoft Excel skills

Nice To Haves

Experience using CRM software like Salesforce is preferred
Understanding of Christian ministry and specifically Joni and Friends is desirable
Some travel may be required to audit Supply Chain program activity

Responsibilities

Cross-train to learn, understand, and develop competency in the three Supply Chain coordination areas: wheelchair collection, wheelchair restoration, and transport logistics
Cultivate great working relationships internally and externally (domestic and international) by providing excellent communication, customer service, and quality control for all Supply Chain processes and tasks
Prepare and process weekly and month-end reporting
Assist in delivery of pictures and stories of wheelchair recipients to Restoration Centers to encourage program workers
Coordinate allocation of resource materials for Wheels for the World (WFTW) Outreaches, Restoration Centers, and Wheelchair Collection Volunteers
Support all aspects of new wheelchair procurement (sourcing, invoice processing, and shipment tracking)
Support regular communication with Restoration Center and collection stakeholders
Update project management tools with all pertinent transport details to prepare and maintain the wheelchair shipment schedule
Support the commencement and tracking of domestic and international shipments of wheelchairs and other equipment, obtaining regular status updates for the Supply Chain team
Disseminate accurate and timely documentation necessary for expediting domestic and international shipping
Ensure timely processing of all project shipment verification reports
Provide input for system and process change, development, and maintenance to increase efficiency and accuracy in Supply Chain services
Monitor financial advances and consolidate receipts to prepare expenditure reconciliations and reimbursements
Other duties and projects as assigned by supervisor to support department and organizational needs