Coordinator, Specialty Care (IKC)

DaVita Kidney Care01789 - Arizona Remote, AZ
$19 - $21Onsite

About The Position

The Specialty Care Coordinator supports clinical leadership and the care team in patient care activities by providing technical & logistical support within the IKC lane. The Specialty care coordinator serves as a subject matter expert for resource navigation, and onboarding/training needs. This role reports to the Manager/Supervisor.

Requirements

  • Intermediate proficiency in MS Word, Excel, PowerPoint, and Outlook
  • At least 2 years of experience in a medical/health-related office with healthcare insurance billing experience
  • Able to work autonomously with minimum supervision
  • Able to effectively navigate the EMR system without supervision
  • Experience leading teams as a Supervisor or special project lead

Responsibilities

  • Schedules & facilitates patient case reviews; Distributes patient list for review and recommendations to the care team after reviews.
  • Supports quality improvement activities through gathering, tracking, and reporting data as directed by the manager/supervisor and ROM lead.
  • Acts as subject matter advisor to peers related to navigating eligible health plan programs and resources
  • Supports onboarding and training activities in conjunction with clinical support CSM

Benefits

  • Medical, dental, vision, 401(k) match, paid time off, PTO cash out
  • Family resources, EAP counseling sessions, Headspace®, backup child and elder care, maternity/paternity leave
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