Coordinator Special Events

Hilton Grand Vacations•Daytona Beach, FL

1d•$29

About The Position

The Special Events Coordinator is responsible for assisting in the creation, development and implementation of special events for a designated region he/she is assigned to. The coordinator works seamlessly with site Sales & Marketing leaders and dedicated corporate team members to establish a set event schedule, deliver on required tour numbers and over-deliver on sales results through first-class customer service throughout the event process.

Requirements

Assisting in the creation, development and implementation of special events.
Works seamlessly with site Sales & Marketing leaders and dedicated corporate team members.
Establish a set event schedule.
Deliver on required tour numbers.
Over-deliver on sales results through first-class customer service throughout the event process.

Responsibilities

Develops and executes all facets of the events in a manner to ensure outstanding Profit per Tour statistics on the program.
Executes site inspections, permit hearings, planning meetings and event execution.
Builds strategic relationships with national partners to enhance the working environment, event quality and customer satisfaction.
Communicates with site-level Project Directors, as well as Marketing Directors and Sales Managers on an ongoing basis to ensure events are on schedule and all goals are met.
Develops site-specific operations plans for all aspects of event production (traffic management & parking, waste management, pedestrian flow, emergency & medical services, etc.).
Forecasts resource requirements and develop event staffing plans.
Determines and monitors resource requirements for each event.
Manages venue relations and expectations throughout the event production life cycle.
Creates, maintains and enforces schedules, budgets & event status.
Sources venues; recommends and engages catering to execute quality event within predetermined budget.
Negotiates agreements with outside providers and subcontractors to ensure lower cost & highest quality of service.
Creates and submits purchase orders.
Secures all necessary permits for event execution.
Builds and maintains strong relationships with event vendors.
Coordinates with other departments to ensure the successful delivery of an event.
Prepares post-event reports.
Creates and distributes event itineraries.
Prepares shipping/transport of event related supplies by placing orders for items from vendors.
Researches and stays up to date on event trends.
Anticipates guest needs and exceeds their expectations.
Provides superior customer service in accordance with the Company Driven to Excellence standards.
Consistently practice the Meaning of Yes® and maintain the highest standards of professionalism when interacting with fellow team members, management and all guests that attend each event.